The voice of the energy industry

Cold calls

Energy UK does not cold call members of the public.  You should never give out personal information to people who call out of the blue. It is always best to independently verify any numbers of details you are given - by checking with directory inquiries, a recognised website or from details on your energy bill – before calling back if you are then sure of the caller’s identity.

Some organisations have been calling under our name to sell energy-related products, this is not in any way authorised by Energy UK and any calls should be referred to the Information Commissioner's Office.

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