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 Customer Issues
Customer issuesThis section provides useful information on issues affecting customers, from how to switch energy company to the help that is available for vulnerable customers.
How to switch energy companyThere are several ways to switch energy companies. You can: Phone your energy company or ...
Ways to pay your billEnergy companies offer a number of different ways to pay your bill. These are: Direct ...
Help with your energy billsEnergy companies provide a huge amount of help and support for vulnerable customers, especially ...
How to make a complaintEnergy companies have made major progress in cutting down the number of complaints over recent ...
DisconnectionDisconnection is used as a last resort and follows various attempts to recover a debt. It is ...
About your energy billEnergy companies want to make their bills easier to understand, and are working with the Government ...
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