Find out who your energy supplier is

Text Content

There are several ways to find out who supplies your energy. If you have moved into a new house then the builder should be able to give you this information.

 

Two pieces of information can help you identify who the supplier is:

  • Electricity - Meter Point Administration Number (MPAN)
  • Gas - Gas Meter Point Reference Number (MPRN).

All electricity suppliers have access to a national database called ECOES which holds your MPAN information. With your permission a supplier can access this information and tell you the MPAN, the distributor of the supply and the supplier of your electricity supply. You can find out more about the ECOES database and electricity distribution in the resources section at the bottom of this page.

 

All gas suppliers have access to a national database called XOSERVE which holds your MPRN information. With your permission a supplier can access this information and tell you the MPRN, and the supplier of your gas supply. You can find out more about the XOSERVE database in the resources section at the bottom of this page.

 

3 steps to finding out who supplies your energy

  1. 1 Contact your potential energy supplier:
    1. British Gas contact details
    2. EDF Energy contact details
    3. EON contact details
    4. Good Energy contact details
    5. npower contact details
    6. Scottish Power contact details
    7. SSE contact details
       
  2. 2 If they tell you that they aren't the supplier then you must give them permission to find out who your supplier is.
     
  3. 3 Contact the potential supplier using the contact details above.

Help with finding out who your supplier is

 

Find information on changing your energy supplier at Citizens Advice Bureau's website.

 

If you' ve tried the above steps and can't find out who your supplier is, we can help. Please email the form Get help with finding out who your supplier is (Word 12KB) to the code.manager@energy-uk.org.uk. We will try to find out this information for you.

radiator.jpg

Share this: