The voice of the energy industry

Customer Communications

Customer Communications

Rules of engagement: putting customers at the heart of communications In Summer 2017, Ofgem commissioned...

Disconnection

Disconnection

Energy UK plays a leading role in the development of industry best practice in the areas of debt and disc...

Micro business

Micro business

The Consumers, Estate Agents and Redress Act defines a micro business as one which: uses less than 293,00...

Warm Home Discount

Warm Home Discount

Under the Warm Home Discount scheme, Britain’s main energy suppliers will be providing £1.1 b...

Energy efficiency

Energy efficiency

Energy suppliers work closely with Government and stakeholders to offer consumers opportunities to be mor...

Smart Meters

Smart Meters

Smart metering will change our energy industry for the better, that's why Energy UK is leading a numb...

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