Smart Metering Installation Code of Practice
The Government Prospectus Response of March 2011 concluded that energy suppliers should develop and follow a licence-backed Code of Practice governing the installation of smart meters, an initiative that we were already had in development at the time.
This work has now finished and the Smart Meter Installation Code of Practice was approved by Ofgem in April 2013.View the latest version of the SMICoP document (PDF 1MB).
The main objectives of the Smart Meter Installation Code of Practice (SMICoP) are to make sure that the customer receives a high standard of service throughout the installation process, and knows how to use, and benefit from, the smart metering equipment to improve the energy efficiency of their home.
The SMICoP has been developed in an inclusive and transparent manner with a wide group of stakeholders being engaged throughout the process. For more information see the summary of the SMICoP development.
There have been three formal consultations and seminars, and numerous reviews of Code content. These stakeholder engagement activities generated hundreds of items of feedback. All of which have been recorded and considered by a steering group (SISG) that was independently chaired by Government and attended by Ofgem, Consumer Focus, energy suppliers – both large and small, ICoSS, Energy UK, and the Energy Networks Association.
The final stakeholder seminar was held in July 2012 to present the SISG rationale behind the Code governance and content proposals, and the response to the 2011 consultation.View the seminar presentations:
- Smart meter installation code of practice workshop key content issues -13 July 2012 (PDF 700 KB)
- Smart meter installation code of practice workshop DECC Policy Context - 13 July 2012 (PDF 600 KB)
- Smart meter installation code of practice workshop governance arrangements- 13 July (PDF 900KB).
Feedback gathered from stakeholders during and after the seminar resulted in further changes to the Code, with some issues referred to a more appropriate place for resolution. The final version was published and submitted to Ofgem on the 17 December 2012.
Effective from 1 June 2013, all Domestic and Micro-Business suppliers installing compliant smart meters will have a licence obligation to comply with a licence-backed Code of Practice governing the installation of smart meters.