The voice of the energy industry

Electricity customers continue to shop around

Forty five per cent of switches that took place in the month of August were to small electricity suppliers with switches to small suppliers hitting 97,000. This comes at a time when smaller electricity providers are gaining a larger part of the market. Total switches remained high with 215,000 customers changing supplier.

Angela Knight, chief executive of Energy UK said:
 
“It is fantastic to see customers taking advantage of the greater choice and increased competition in the electricity market. All companies, large and small, are fighting for new customers on both price and service. The number of customers moving each month and choosing newer companies shows that people are hunting for the best deal for them. 
 
“There is plenty of choice out there and it is easy to compare deals. Now is the time to find the perfect tariff ahead of the cold winter months.”  
 
Notes for editors
 
Energy UK Small