The voice of the energy industry

Energy UK’s response to regulator being given power to revoke energy company licences

In response to Caroline Flint's speech 'The Choice on energy bills', Energy UK said:

“The regulator already has strong penalties for companies found to be in breach of licence conditions. Customer service is always at the heart of what we do and having a strong set of licence conditions is essential for the protection of consumer rights and to support the positive moves the energy industry has already taken. Energy UK wants compliance to be a key part of the regulator’s role, creating a regime and industry that always puts customers first and protects their rights.”

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