Energy UK’s next day switching consultation response
Faster switching is set to boost the positive impact switching is already having for consumers. The energy industry believes faster switching will encourage competition in the market and give customers greater confidence to shop around. Energy UK and its members will work with Ofgem but we need to keep consumer protection and data migration challenges in mind.
Angela Knight, chief executive of Energy UK said:
“ Faster switching is one of the keys to help customers unlock better energy deals. The energy industry has already laid the groundwork which should see the time it takes to switch halved by the end of the year. Even faster switching will be a positive step in helping customers take control of their energy use and increasing competition in the sector. Making things easier for customers is at the heart of what we do. But Ofgem must make sure the well-being of customers is kept at the forefront of all changes and any potential difficulties are not underestimated.”
Notes for editors