The voice of the energy industry

Energy UK urges customers to call its Home Heat Helpline

With temperatures set to plummet following a mild Christmas, Energy UK is advising anybody worried about staying warm to call the Home Heat Helpline on 0800 33 66 99 for help with their fuel bills.

The Home Heat Helpline is a free, impartial and confidential service that connects people on low incomes with support which is worth an average of £160. The help available includes rebates, grants for insulation and new boilers, and advice on saving energy.

Over 1 in 10 UK households - 3.4 million - could benefit but many people don't realise what support is available. In some regions eligibility is even higher, for example in certain parts of Wales and the North West over a fifth of households are eligible for help, giving even more reason to pick up the phone.

People can call the Home Heat Helpline and speak to one of the friendly advisors who will provide advice on reducing energy bills. You can also use the Energy Checker on the Home Heat Helpline's webiste which shows if you are entitled to help.

Christine McGourty from Energy UK said:

"With forecasters warning of a big freeze, we are urging anyone worried about keeping warm to call the Home Heat Helpline to claim the free help they are entitled to in reducing their bills. It's free to call and you can also ring on behalf of friends, family and neighbours. So if you or someone you know is elderly, on low income or just struggling to pay their bills, please give the Home Heat Helpline a call today for advice."

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