The voice of the energy industry

Energy UK comment on Ofgem CMA proposals

Following Ofgem's letter to the Competition and Markets Authority (CMA) detailing its response to the investigation and its implementation proposals, Energy UK has issued a statement. Energy UK said:

“Customers need to be at the heart of what industry does. Ofgem’s CMA implementation plan has rightly identified consumer engagement as being key to a competitive energy market. 

“Over two million customers have switched in 2016 so far, there are now 44 suppliers in the market, offering different tariffs for different needs. Prices are now £200 cheaper than in 2014 with over 40 deals under £900. The new Energy Switch Guarantee – launched by the Industry last month – is designed to reassure customers how safe and easy it is to switch.

“There is not one set price for electricity and gas. Each company uses different buying  strategies when getting energy - that can range from a week ahead to two years ahead.

“No customer should be worried about keeping the lights on and if they are they should contact their supplier immediately.”

 

Notes to editors:

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