Reading your meter helps to make sure you get an accurate bill. Alun Rees of Energy UK talks through the steps.
Alun Rees talks through the new tools that will give customers more information and make it easier to find the best deal and manage their energy use.
Find out how the energy industry works, day and night.
Find out about how to make a complaint about your energy supplier.
Find out how to switch energy company in our introductory guide.
Christine McGourty explains what goes into energy bills.
Christine McGourty explains energy costs.
Christine McGourty gives an update on smart meters and the plan to install them in all British households by 2019.
According to the Department of Health, 50 people die each year from carbon monoxide poisoning and another 4,000 are treated in hospital.
Research carried out for our carbon monoxide campaign has found that almost two thirds of people in Great Britain are putting themselves at risk because they don't have a carbon monoxide alarm. For more information on how to stay safe, see our guide on how to stay safe from Carbon Monoxide: