Results for: smart meter

Publication / 14 Nov 2024

Energy UK Explains – smart meters

Key points Why switch to a smart meter? Metering has become one of the last analogue services in the digital world. With so much nowadays being digital, energy still has some way to catch up. Smart meters are changing that, and bringing energy monitoring into the digital age. In fact, the adoption of smart and… Read more

Publication / 22 May 2024

Energy UK Explains: The Smart Meter Network Switch (Radio Teleswitch Service)

Key Points Why does the RTS exist in the first place? How will customers know if their meter will needs replacing? Why are smart meters being provided instead of a straight swap? Does having a smart meter upgrade mean tariffs will change? Can all customers with RTS meters get a smart meter upgrade right now?… Read more

Publication / 23 Sep 2021

Energy UK response to BEIS Consultation on maximising non-domestic smart meter consumer benefits, improving the data offer and enabling innovation

Publication / 7 May 2021

Smart meter data guide – May 2021

Publication / 26 Jun 2020

Energy UK response to reviewing smart metering costs in the default tariff cap: May 2020 statutory consultation

Publication / 8 Jan 2024

Energy UK Explains: The role of prepayment meters and protections for customers

Key Points Why do PPMs exist? Protections in place for PPM customers  Dealing with debt in the energy retail sector Looking ahead Recent changes to PPM policy [1] Energy Price Cap: Additional debt costs review consultation, Ofgem (2023)

Publication / 14 Dec 2022

Energy UK briefing: Pre-payment meters

Key Points Protecting from self-disconnection and self-rationing Energy UK’s Vulnerability Commitment Appendix Why do suppliers use PPMs? 15% of electricity and of 14% gas domestic customers use prepayment meters (PPMs) to pay for their household energy/electricity/gas (latest data Ofgem 2019). What benefit is a PPM to households? PPM users pay for their energy in advance.… Read more

Publication / 28 Jul 2022

The Smart Way to Net Zero – learning from smart as we roll out other low carbon technologies

The first Energy Bill since 2013 – setting out the Government’s provisional framework for delivering a cleaner, affordable and secure energy system – was published this month against a backdrop of homes and businesses feeling the profound impacts of the gas crisis feeding through to their bills.  It’s no surprise then that we are seeing… Read more

Publication / 9 Nov 2021

We can’t reach Net Zero without being Smart

Ahead of chairing Wednesday’s panel session at COP26 – hosted at Energy UK & Renewable UK’s Energy Transition Hub – our Head of Smart Metering, Daisy Cross explains why we can’t let smart meters become a missing piece in the Net Zero puzzle    It wouldn’t be an original statement to say that the eyes of… Read more

Publication / 15 Mar 2021

Why we need to Get Smart to reach Net Zero

In a recent speech, newly appointed COP26 president -and former Business Secretary -Alok Sharma MP highlighted the critical role governments play in raising awareness of – and generating support for – measures that are needed to tackle climate change. Meeting the 2050 Net Zero target rests not on any single action, but on a countless… Read more

Publication / 15 Nov 2024

Full Power: The role of the energy sector in decarbonising businesses

Energy UK commissioned Public First to consider how new and existing policies can enable the decarbonisation of business and the role of the energy sector in accelerating this transition. This report considers the need for greater investment in a wide range of technologies and sources of energy to help businesses decarbonise, and some of the… Read more

Publication / 23 Oct 2024

Support for energy bills this winter

What’s happening with energy bills – and how can customers get advice, support, and extra help where they need it? We have produced a toolkit to help MPs support constituents struggling with energy bills this winter. Last updated: October 2024 Overview           How we got hereThe challenges we’re facing together Why has the price increased?What is the… Read more

Publication / 18 Oct 2024

Energy theft

Energy theft is when a person or business intentionally manipulates their energy supply, by tampering with wires, pipes or metering in an attempt to avoid paying for their energy consumption. It is an illegal practice that poses a serious risk of injury or death. Energy theft in Great Britain costs up to £1.4 billion per… Read more

Publication / 9 Oct 2024

Energy UK Explains: Market-wide Half Hourly Settlement

Key points Who is delivering MHHS? Many parties are involved in the Programme. Ofgem is the Programme Sponsor. Elexon is responsible for delivery (as Senior Responsible Owners and Implementation Managers). The industry (suppliers, agents, service providers, etc) participates in development and decision-making. The Retail Energy Code Company (RECCo) also needs to comply with MHHS; they… Read more

Publication / 1 Oct 2024

2024 Vulnerability Commitment Good Practice Guide

The fourth Vulnerability Commitment Good Practice Guide highlights how energy suppliers have used innovation and data to help support customers in vulnerable circumstances.  The Commitment was launched by Energy UK in 2020 as a voluntary industry initiative signed by 13 suppliers, now covering more than 95% of the UK domestic retail market. Signatories have pledged to… Read more

Publication / 27 Sep 2024

Key insights from the Energy UK Annual Conference 2024

The Energy UK Annual Conference always comes at a pivotal time of year and this one was no different. With winter just around the corner, and bills set to rise with an increase in the price cap, it felt like a crucial time to gather government ministers, the regulator and experts from across the sector.… Read more

Publication / 19 Aug 2024

Energy Switch Guarantee: Best Practice Guide 2023-24

Every year, our Expert Panel holds a hearing with suppliers, in which we explore in detail how they are complying with specific areas covered by the Guarantee. In 2024, the Expert Panel comprised the Chair of the Guarantee, Matt Cole, Head of Fuel Bank Foundation, representatives from the UK’s consumer advocacy groups, and Energy UK. Areas… Read more

Publication / 9 Jul 2024

The steps to make Britain a clean energy superpower

Energy touches every part of society. As we emerge from an energy crisis that has impacted almost every home, business and public service in the country, there is a clear recognition that energy matters. The energy industry welcomes the ambition shown by the Labour Government to make Britain a clean energy superpower which will underpin… Read more