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AFRY

... of infrastructure, industry and energy, operating across the world to create sustainable solutions for future generations.  ...

Annual Energy Statement ...

In 2010 the Tory - Lib Dem coalition government made the first Annual Energy Statement on its policies and plans for energy and climate change in the UK. As the title suggests the Statement now happens ...

Annual Statements

Annual Statements contain all the information you need to switch energy supplier, such as the name of your current tariff, how you pay for your energy (i.e. by direct debit, on receiving the bill, etc) ...

Arrears

Arrears is a way of describing debt. If you are in arrears to your energy company it means you have missed one or more payments. If you are in arrears it is important to contact your energy company as ...

ARUP

Arup is an independent firm of designers, engineers, consultants and technical specialists, working across the energy industry. From 92 offices worldwide more than 14,000 specialists deliver innovative ...

axpo

We are the UK subsidiary of Axpo, the Swiss energy group. Axpo is an electricity producer, supplier and trader and is active in more than 30 countries. Our product offering in the UK includes: Bespoke ...

Back billing

This is where payments are collected for energy that has been used but not previously billed. For example, if a customer accidentally gave meter readings that were too low, once the mistake was discovered ...

Base load

The base load is the minimum amount of power needed to meet the minimum expected demands of the country. Base load is mentioned when talking about renewable energy, because lots of types of renewable ...

BES Utilities

BES Utilities brings together our electricity and gas supply businesses (BES Commercial Electricity Ltd and Business Energy Solutions Ltd respectively).  The company was formed in 2002 and we are a totally ...

Billing Code

The Code of Practice for Accurate Bills sets out what domestic customers can expect from their energy company. This includes: clear, accurate, useful and timely bills and statements support and advice ...

British Gas

British Gas is the nation’s largest energy provider. We look after our customers' worlds everyday by providing value for money, dedicated customer service, innovative energy solutions and the highest ...

Brockwell Energy ...

Brockwell energy was created from the aggregation of the energy interests of Hargreaves Services plc. Brockwell is developing a portfolio of energy projects including two Energy-from Waste plants in Scotland, ...

Buglass Energy Advisory ...

Buglass Energy Advisory provides strategic, commercial and financing advice to electricity sector investors, helping clients develop growth plans and realise projects. We add value to clients’ decision-making ...

Bulb

Bulb is the UK's fastest growing energy supplier, providing affordable renewable energy to more than 1.5 million members across the UK. Founded in 2015 by Hayden Wood and Amit Gudka, Bulb's mission ...

Calorific value

Calorific value is a measure of how much energy is released when gas is burnt.  ...

Calvin Asset Management

Calvin Capital is a leading owner and manager of essential energy infrastructure assets committed to aiding the global effort to reduce carbon emissions through the development, implementation and funding ...

Capped

A capped energy tariff guarantees that the price you pay per unit - or kilowatt hour (kWh) - of electricity or gas won't rise above a certain level for a fixed period. This does not cap your total bill ...

Carbon Dioxide (CO2)

Carbon dioxide (CO2) is a greenhouse gas. It is emitted naturally through natural sources as well as man-made processes like producing energy. Activities like the burning of coal, gas and oil release ...

Carbon Emissions Reduction Target (CERT)

Under CERT, energy companies in Britain are required to cut 185 million tonnes of carbon dioxide emissions from homes. Since CERT was set up, energy companies have insulated 1.5 million cavity walls and ...

Carron Energy ...

We are a private company which was formed in 2003 to take advantage of the then numerous distressed power assets in the UK. Our Company has experience across all aspects of the energy sector having owned ...

Centrica Energy ...

We are an energy service company, supplying energy to our residential and business customers is central to Centrica. We have a distinctive and leading Services capability through our team of 12,000 engineers ...

CGI

... 30 years, with 3,000 consultants worldwide delivering innovative solutions to our clients’ most complex business challenges. In the UK, CGI has been at the heart of every major change in the energy market ...

Chubu Electric Power Co

Chubu Electric Power Co. Inc. is Japan's third-largest electric power company in power generation capacity, electric energy sold, operating revenues, and total assets. Chubu Electric Power serves ...

Coal

... energy source because it takes millions of years to form. The energy we get from coal today comes from the energy that plants absorbed from the sun millions of years ago. When plants die, this energy is ...

Data Communications Company (DCC)

Data Communications Company (DCC) will be a service used by all smart meters in the UK, which will allow energy data to be passed between customers' energy companies and authorised third parties (like ...

Deloitte

Associate member Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients across multiple industries. In the energy sector, they provide support to generators, ...

Department of Energy and Climate Change (DECC) ...

The Department of Energy and Climate Change (DECC) is a Government department set up to take over some of the functions of the Department for Business, Enterprise and Regulatory Reform (energy) and Department ...

Direct Debit

This is where a set amount is taken from your bank account every month. The amount is based on meter readings given by you or taken by your energy company, or estimated by your energy company. This allows ...

Disconnection

This is when a customer is disconnected from their gas or electricity supply. This can be through self-disconnection, where a customer allows their prepayment credit to run out, or when an energy company ...

Disconnection Safety Net

In 2004 the six leading energy companies signed up to a voluntary scheme called the Disconnection Safety Net. This scheme makes sure that no vulnerable customer is deliberately cut off, even if they can' ...

Discounts

A discount is a saving. For example where a customer's energy bill is discounted - this might be because they pay by direct debit, because they take two fuels from the same supplier or because they receiv ...

DNV GL

... our 16,000 professionals are dedicated to helping our customers in the maritime, oil & gas, energy and other industries to make the world safer, smarter and greener.  ...

Downstream

"Downstream" refers to the side of the energy industry which supplies gas and electricity to homes and businesses.  ...

Drax Group (Drax Power)

Drax Group plc is an innovative energy company that owns and operates the UK’s largest power station in Selby, North Yorkshire, typically providing some 8% of the UK’s electricity. A vital strategic asset, ...

Dual fuel

Where a customer buys their gas and electricity from one company. This is usually the cheapest way to buy your gas and electricity as most energy companies offer a discount to dual fuel customers.  ...

E

E is a British owned domestic energy supplier based in Birmingham. We ensure everything is simple and straightforward for our customers. Our focus is on keeping costs down so that our customers pay ...

E.ON UK

E.ON UK is one of the UK's leading power and gas companies - generating electricity, and retailing power and gas - and our vision is to be our customers’ trusted energy partner. We're part of ...

Economy 10

This is an energy tariff that gives customers 10 off-peak hours of electricity every day. Off peak is usually during the night time. A special type of meter is needed in the property for this tariff. ...

Economy 7

This is an energy tariff that gives customers 7 off-peak hours of electricity every day. Off peak is usually during the night time. A special type of meter is needed in the property for this tariff. This ...

Ecotricity

Ecotricity was founded in 1995 as the world's first green energy company and now supplies around 160,000 customers across the UK from a growing fleet of wind and sun parks. Ecotricity is a 'not-for¬ ...

EDF Energy ...

EDF Energy is one of the UK’s largest energy companies and the largest producer of low-carbon electricity, producing around one-fifth of the nation's electricity from its nuclear power stations, wind ...

Electricity Supply Board (ESB)

... energy efficiency and helping you save money. We maintain Ireland's electricity network, manage its network infrastructure and operate ESB's electricity meters. We are an international energy company investi ...

Electroroute

ElectroRoute was established in 2011.  Since then, our mission has been to bring our pioneering spirit and precision analysis to the liberalised energy markets in Ireland, the UK, and continental Europe.  ...

Energy Assistance Package ...

The Energy Assistance Package is a Scottish Governement scheme that helps customers cut bills, maximise incomes and improve their home's energy efficiency. Find out more about the Energy Assistance Package ...

Energy Company Obligation (ECO) ...

A government proposal to create a new obligation on energy companies from the end of 2012. Vulnerable households on low incomes, as well as those in properties that are more difficult to treat, will be ...

Energy efficiency ...

A change in the way energy is used to cut waste and lower energy use. For example, insulation in buildings cutting demand from heat, or increasing the efficiency of appliances so they use less energy. ...

Energy Efficiency Commitment (EEC) ...

The Energy Efficiency Commitment ran from 2002 to 2008. The programme meant that energy companies were given targets by the Government to help their customers make energy saving improvements in their ...

Energy UK statement on current energy situation  ...

Commenting on the current situation in the energy sector, Energy UK's chief executive, Emma Pinchbeck said:   “The energy sector is facing challenges due to an unprecedented combination of circumstances. ...

Energy UK responds to CfD announcement ...

Responding to the Government’s announcement on the latest Contracts for Difference round, Energy UK’s chief executive Emma Pinchbeck said: "The Contracts for Difference auctions have been instrumental ...

Why is good customer data so important?

Some food for thought... As we emerge from the worst of the Covid-19 pandemic, the energy retail market faces a range of challenges as the industry, and our daily lives, are trying to return to a sense ...

Switching figures take a summer dip

Over 452,000 customers moved to a new supplier in July, Energy UK’s latest electricity switching figures have shown. This represents a 13% decrease in the numbers compared to July last year but a ...

Third Party Cover – Do we need to regulate TPIs?

In today’s energy market, Third-Party Intermediaries, or TPIs, are playing an increasingly important role in boosting competition and consumer engagement; helping to simplify their participation in what ...

Energy UK responds to Hydrogen Strategy ...

Responding to today’s publication of the Government’s Hydrogen Strategy, Energy UK’s chief executive, Emma Pinchbeck said: "Hydrogen and CCUS are going to be incredibly valuable for sectors ...

Energy UK responds to green tariffs review ...

Responding to the Government’s review into Green Tariffs and Call for Evidence on Third Party Intermediaries, Energy UK’s chief executive, Emma Pinchbeck said:   "Consumer confidence in new ...

Energy UK responds to IPCC report ...

Responding to the latest Intergovernmental Panel on Climate Change (IPCC) Report released today, Energy UK’s chief executive, Emma Pinchbeck, said: “Today’s Intergovernmental Panel on Climate Change ...

Energy UK responds to Ofgem price cap announcement ...

Responding to the price cap announcement by Ofgem, Energy UK’s chief executive Emma Pinchbeck said:   “We know this price rise will come at a difficult time for many customers who may already be ...

Energy sector offers helping hand ...

Energy suppliers are making fresh commitments to support domestic customers worried about paying bills over the winter months. 26 suppliers, covering over 90% of domestic customers, have signed up ...

Energy UK responds to Retail Strategy ...

Responding to the Government’s Energy Retail Strategy (and related documents) published today, Energy UK’s Chief Executive, Emma Pinchbeck said:   The energy retail sector has changed beyond all ...

Switching approaches three million mark

Over 430,000 customers moved to a new supplier in June, Energy UK’s latest electricity figures show. This is slightly down (3%) on the switching figures in June last year but means that nearly 3 ...

Energy UK responds to EEIG Better Buildings Plan ...

Commenting on the Energy Efficiency Investment Group’s (EEIG) Better Buildings Investment Plan, Energy UK’s chief executive, Emma Pinchbeck said: "Upgrading our homes to be energy efficient ...

Continuing to work safely during COVID-19

On the day that restrictions are relaxed across England, and with the rest of the UK easing their own COVID-19 policies, the UK’s energy industry remains cautious of ongoing risks and is committed to minimising ...

Energy sector adapting for a changing climate  ...

Energy UK has published its third Climate Change Adaptation Report, detailing measures electricity generators have put in place to keep power plants - and other generating technologies - operating in the ...

Energy UK responds to Green Jobs Taskforce Report ...

Responding to today’s report from the Green Jobs Taskforce, Energy UK’s chief executive, Emma Pinchbeck said: “The energy sector is playing a central role in this Green Industrial Revolution and ...

Energy UK responds to new coal phase out date ...

Responding to the Government’s decision to bring forward the phase out date for coal generation to October 2024, Energy UK’s chief executive, Emma Pinchbeck said: “Less than a decade ago more than ...

Hitting the Road to 2030

Energy UK’s new report ‘Road to 2030: Delivering on the commitment to decarbonised transport’, published today, sets out recommendations on how the Government can help deliver on its ambitious targets ...

Over 400,000 customers switch in May

Energy UK’s monthly electricity switching figures, published today, show that over 417,000 customers switched supplier last month. This is slightly down (2%) compared with May 2020 (425,000) and ...

Energy UK hails Audrey’s Honour  ...

Energy UK has warmly welcomed the news that its Deputy Chief Executive and Director of Policy, Audrey Gallacher has been awarded an OBE in the Queen’s Birthday Honours list. Audrey’s award for services ...

Pride and progress towards an inclusive industry

Pride in Energy’s Chair, and the ENA’s Head of Communications, Josh Atkins answers some unresolved questions from the Inclusion, Equality and Diversity conference Just over a month ago Energy UK ...

Britain’s top energy switchers revealed ...

New figures – published today by Energy UK’s Energy Switch Guarantee – reveal that customers in Stockton-On-Tees in County Durham are the top energy switchers in Great Britain with 1 in 4 of them changing ...

Taking the Heat out of the debate

... investor confidence considerably. Given the significant cost of decarbonisation of heat (~£100bn regardless of technology mix ) and the sheer scale of energy demand created by heat and cooling both now ...

Energy UK comments on the launch of UK ETS ...

Commenting on the launch of the UK ETS today, Emma Pinchbeck, Energy UK's chief executive said: “The first auction of the UK Emissions Trading System (UK ETS) today and the return of a carbon ...

Switching rebound continues in April

Energy UK’s latest monthly electricity switching figures show 657,000 customers moved to a new supplier in April – the second highest number recorded in a month by Energy UK. The figure represents ...

The Role of CCUS in the UK Power Sector

... tonnes of CO2 to be captured annually by 2030.” Energy UK is particularly interested in the importance of CCUS in decarbonising the power sector and the potentially crucial role the technology will ...

Events

Energy UK organizes some engaging and topical set-events pieces throughout the year in addition to our Annual Conference. Our first virtual conference in 2020 was hosted on a bespoke, virtual platform ...

Training Courses

Introduction to GB energy markets: Energy UK’s introduction to the GB energy market training course provides an overview of how the market operates in GB which is essential for such a complex and fast ...

Policy before the Bill

... enough to support the industry in delivering Net Zero and what do we need over the next 12 months? Following the Energy White Paper and the Prime Minister’s Ten Point Plan for a Green Industrial Revolution ...

Inclusion, Equality and Diversity Conference 2021

Dates: held on 28 - 29 April 2021 Time: n/a Location: FREE to attend two-day virtual event Energy UK in partnership with Ofgem Sponsored by Accenture Energy UK’s second Inclusion, Equality ...

Energy UK comments on Queen's Speech ...

Commenting on the Queen's Speech of 11 May 2021, Emma Pinchbeck, Energy UK's chief executive said: “Today’s Queen’s Speech is a step in the right direction towards readying the country for its ...
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