... of infrastructure, industry and energy, operating across the world to create sustainable solutions for future generations.
...
Annual Energy Statement ...
In 2010 the Tory - Lib Dem coalition government made the first Annual Energy Statement on its policies and plans for energy and climate change in the UK. As the title suggests the Statement now happens ...
Annual Statements
Annual Statements contain all the information you need to switch energy supplier, such as the name of your current tariff, how you pay for your energy (i.e. by direct debit, on receiving the bill, etc) ...
Arrears
Arrears is a way of describing debt. If you are in arrears to your energy company it means you have missed one or more payments. If you are in arrears it is important to contact your energy company as ...
axpo
We are the UK subsidiary of Axpo, the Swiss energy group. Axpo is an electricity producer, supplier and trader and is active in more than 30 countries.
Our product offering in the UK includes:
Bespoke ...
Back billing
This is where payments are collected for energy that has been used but not previously billed. For example, if a customer accidentally gave meter readings that were too low, once the mistake was discovered ...
Base load
The base load is the minimum amount of power needed to meet the minimum expected demands of the country. Base load is mentioned when talking about renewable energy, because lots of types of renewable ...
BES Utilities
BES Utilities brings together our electricity and gas supply businesses (BES Commercial Electricity Ltd and Business Energy Solutions Ltd respectively). The company was formed in 2002 and we are a totally ...
Billing Code
The Code of Practice for Accurate Bills sets out what domestic customers can expect from their energy company. This includes: clear, accurate, useful and timely bills and statements support and advice ...
British Gas
British Gas is the nation’s largest energy provider. We look after our customers' worlds everyday by providing value for money, dedicated customer service, innovative energy solutions and the highest ...
Brockwell Energy ...
Brockwell energy was created from the aggregation of the energy interests of Hargreaves Services plc. Brockwell is developing a portfolio of energy projects including two Energy-from Waste plants in Scotland, ...
Buglass Energy Advisory ...
Buglass Energy Advisory provides strategic, commercial and financing advice to electricity sector investors, helping clients develop growth plans and realise projects. We add value to clients’ decision-making ...
Calon Energy ...
Calon Energy is a relatively new entrant to the energy sector.
Headed by Chief Executive, Kevin McCullough, the company has three gas fired power stations – Baglan Bay in Port Talbot, Sutton Bridge ...
Calorific value
Calorific value is a measure of how much energy is released when gas is burnt.
...
Calvin Asset Management
Calvin Capital is a leading owner and manager of essential energy infrastructure assets committed to aiding the global effort to reduce carbon emissions through the development, implementation and funding ...
Capped
A capped energy tariff guarantees that the price you pay per unit - or kilowatt hour (kWh) - of electricity or gas won't rise above a certain level for a fixed period. This does not cap your total bill ...
Carbon Dioxide (CO2)
Carbon dioxide (CO2) is a greenhouse gas. It is emitted naturally through natural sources as well as man-made processes like producing energy. Activities like the burning of coal, gas and oil release ...
Carbon Emissions Reduction Target (CERT)
Under CERT, energy companies in Britain are required to cut 185 million tonnes of carbon dioxide emissions from homes. Since CERT was set up, energy companies have insulated 1.5 million cavity walls and ...
Carron Energy ...
We are a private company which was formed in 2003 to take advantage of the then numerous distressed power assets in the UK. Our Company has experience across all aspects of the energy sector having owned ...
Centrica Energy ...
We are an energy service company, supplying energy to our residential and business customers is central to Centrica. We have a distinctive and leading Services capability through our team of 12,000 engineers ...
CGI
... 30 years, with 3,000 consultants worldwide delivering innovative solutions to our clients’ most complex business challenges. In the UK, CGI has been at the heart of every major change in the energy market ...
Chubu Electric Power Co
Chubu Electric Power Co. Inc. is Japan's third-largest electric power company in power generation capacity, electric energy sold, operating revenues, and total assets. Chubu Electric Power serves ...
Coal
... energy source because it takes millions of years to form. The energy we get from coal today comes from the energy that plants
absorbed from the sun millions of years ago. When plants die, this energy is ...
Community Energy Saving Programme (CESP) ...
Data Communications Company (DCC)
Data Communications Company (DCC) will be a service used by all smart meters in the UK, which will allow energy data to be passed between customers' energy companies and authorised third parties (like ...
Deloitte
Associate member Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients across multiple industries. In the energy sector, they provide support to generators, ...
Department of Energy and Climate Change (DECC) ...
The Department of Energy and Climate Change (DECC) is a Government department set up to take over some of the functions of the Department for Business, Enterprise and Regulatory Reform (energy) and Department ...
Direct Debit
This is where a set amount is taken from your bank account every month. The amount is based on meter readings given by you or taken by your energy company, or estimated by your energy company. This allows ...
Disconnection
This is when a customer is disconnected from their gas or electricity supply. This can be through self-disconnection, where a customer allows their prepayment credit to run out, or when an energy company ...
Disconnection Safety Net
In 2004 the six leading energy companies signed up to a voluntary scheme called the Disconnection Safety Net. This scheme makes sure that no vulnerable customer is deliberately cut off, even if they can' ...
Discounts
A discount is a saving. For example where a customer's energy bill is discounted - this might be because they pay by direct debit, because they take two fuels from the same supplier or because they receiv ...
DNV GL
... our 16,000 professionals are dedicated to helping our customers in the maritime, oil & gas, energy and other industries to make the world safer, smarter and greener.
...
Downstream
"Downstream" refers to the side of the energy industry which supplies gas and electricity to homes and businesses.
...
Drax Group (Drax Power)
Drax Group plc is an innovative energy company that owns and operates the UK’s largest power station in Selby, North Yorkshire, typically providing some 8% of the UK’s electricity. A vital strategic asset, ...
Dual fuel
Where a customer buys their gas and electricity from one company. This is usually the cheapest way to buy your gas and electricity as most energy companies offer a discount to dual fuel customers.
...
E
E is a British owned domestic energy supplier based in Birmingham.
We ensure everything is simple and straightforward for our customers. Our focus is on keeping costs down so that our customers pay ...
Economy 10
This is an energy tariff that gives customers 10 off-peak hours of electricity every day. Off peak is usually during the night time. A special type of meter is needed in the property for this tariff. ...
Economy 7
This is an energy tariff that gives customers 7 off-peak hours of electricity every day. Off peak is usually during the night time. A special type of meter is needed in the property for this tariff. This ...
Ecotricity
Ecotricity was founded in 1995 as the world's first green energy company and now supplies around 160,000 customers across the UK from a growing fleet of wind and sun parks. Ecotricity is a 'not-for¬ ...
EDF Energy ...
EDF Energy is one of the UK’s largest energy companies and the largest producer of low-carbon electricity, producing around one-fifth of the nation's electricity from its nuclear power stations, wind ...
Electricity Supply Board (ESB)
... energy efficiency and helping you save money. We maintain Ireland's electricity network, manage its network infrastructure and operate ESB's electricity meters. We are an international energy company investi ...
Electroroute
ElectroRoute was established in 2011. Since then, our mission has been to bring our pioneering spirit and precision analysis to the liberalised energy markets in Ireland, the UK, and continental Europe. ...
Energy Assistance Package ...
The Energy Assistance Package is a Scottish Governement scheme that helps customers cut bills, maximise incomes and improve their home's energy efficiency. Find out more about the Energy Assistance Package ...
Energy Company Obligation (ECO) ...
A government proposal to create a new obligation on energy companies from the end of 2012. Vulnerable households on low incomes, as well as those in properties that are more difficult to treat, will be ...
Energy efficiency ...
A change in the way energy is used to cut waste and lower energy use. For example, insulation in buildings cutting demand from heat, or increasing the efficiency of appliances so they use less energy. ...
Energy Efficiency Commitment (EEC) ...
The Energy Efficiency Commitment ran from 2002 to 2008. The programme meant that energy companies were given targets by the Government to help their customers make energy saving improvements in their ...
Energy Helpline ...
energyhelpline.com is an independent price comparison service which provides customers with fast, free and friendly advice on their best gas and electricity deal. Every month we help thousands of households ...
Energy Ombudsman ...
Energy Switch ...
The Energy Switch Guarantee is a commitment that promises a speedy and safe switch from one energy provider to another. So you won’t need to worry about a thing.
...
Energy UK Events ...
6 million customers switch electricity supplier in 2020
Energy UK’s latest electricity switching figures show that six million customers (5,953,520) switched supplier in 2020.
Switching levels were down slightly (by 6.5%) on 2019, which was a record year ...
Webinar: Customer Protections in Energy Services - 14 January 2021 ...
Join representatives from Energy UK, Citizens Advice, and the Association for Decentralised Energy as we launch a joint report exploring customer protections in emerging energy services.
The report ...
About Energy Switch Guarantee ...
Whether you’re looking for a better deal or seeking a better standard of customer service, the Energy Switch Guarantee lets you switch with absolute confidence.
Switching to a provider who has signed ...
Current members
Energy providers who are signed up to Energy Switch Guarantee.
These are the energy providers who are Signatories to the Energy Switch Guarantee. Signatories must comply with standards relating to ...
I want to switch
Before you switch
Are you on the best deal with your existing supplier?
Contact your existing supplier to find out if you are on the best energy deal for you or if they could offer you a better ...
Why become a signatory?
... to the Guarantee is recognized with an extra 3 stars towards the customer guarantees element of the Citizens Advice energy supplier rating table.
Ofgem, Citizens Advice, the Ombudsman and ...
Latest news
View latest news
Contact us
Your new energy provider provides the Energy Switch Guarantee to you. If you have recently switched your energy supply or are in the process of switching your energy supply using the Energy Switch Guarantee ...
Energy UK comments on Brexit deal ...
In response to the announcement of a Brexit deal, Emma Pinchbeck, Energy UK's chief executive said:
“It is great news that a deal has been reached between the UK and the EU – and the best outcome ...
12 Days of Christmas
Energy UK celebrates the achievements of 2020 over 12 days of Christmas.
...
Energy UK responds to the EAC's comments on challenges to rolling out heat pumps ...
In response to the EAC's comments on challenges to rolling out heat pumps, Charles Wood, Energy UK’s head of new energy services and heat said:
“This is a time of transition, where we know we ...
Energy UK in Conversation with Peter Simon ...
Emma Pinchbeck, Energy UK's chief executive discusses Net Zero, the Green Recovery and more with Peter Simon, managing director of new energy platforms at Centrica.
...
Energy UK comments on the Scottish Government's updated Climate Change Plan ...
In response to the Scottish Government's updated Climate Change Plan, Emma Pinchbeck, Energy UK's chief executive said:
“Today’s updated Climate Change Plan published by the Scottish Government ...
Nearly half a million switch in November
Energy UK’s latest electricity switching figures show that 490,460 customers moved to a new supplier last month, just 2.5% fewer than in November 2019.
Nearly 5.5 million customers have switched ...
Energy UK comments on introduction of UK ETS ...
Commenting on the introduction of a UK Emissions Trading Scheme (ETS), as featured in today’s Energy White Paper, an Energy UK spokesperson said:
"We welcome today’s clarity from the Government ...
Energy UK comments on the Energy White Paper ...
Responding to today’s Energy White Paper, Energy UK’s chief executive, Emma Pinchbeck said:
“Today’s White Paper is a hugely significant step in the transformation of our energy system that will ...
Webinar: You can’t be what you can’t see - Why the public face of your organization matters - 8 December 2020
... sectors – including the energy industry – have much further to go on ethnic diversity and inclusion.
Having prominent visible role models is an important element of attracting diverse talent to the ...
EU Exit Preparedness Webinar in Partnership with BEIS - 8 December 2020
Energy UK in collaboration with BEIS hosted a webinar directed at energy companies to explain what changes are expected on 1 January 2021 and help with preparedness work as the transition period comes ...
Emma Pinchbeck and Clare Harbord
Energy UK's chief executive discusses opportunities for a Green Recovery, Net-Zero, CCUS, COP26 and diversity across the sector, with Clare Harbord, Group Director of Corporate Affairs at Drax
...
Energy UK 2021 Preview ...
Energy UK responds to CCC's 6th Carbon Budget ...
Responding to the Climate Change Committee’s Advice on the Sixth Carbon Budget, Energy UK’s chief executive, Emma Pinchbeck said:
The UK’s commitment to cut the country’s emissions by at least 68% ...
Energy UK launches the ‘Diversity in Energy Speakers Directory’ ...
Energy UK, in partnership with Ofgem and Citizens Advice, today launches the ‘Diversity in Energy Speakers Directory’ which seeks to increase the representation of talent within the energy sector from ...
Emma Pinchbeck and Nicola Shaw
Energy UK's chief executive discusses opportunities for a Green Recovery, Net-Zero, the role of the regulator and more with Nicola Shaw CBE, Executive director at National Grid.
...
Energy UK launches Vulnerability Commitment ...
Energy UK today launches its Vulnerability Commitment - under which suppliers serving nearly three quarters of the domestic market have pledged to improve the support they provide to vulnerable households. ...
Energy UK welcomes ReCosting Energy report ...
Ahead of today’s launch of the “ReCosting Energy” Report by Laura Sandys and Challenging Ideas, Sam Hollister, Director of Economics and Corporate Services at Energy UK, said:
We need a whole system ...
Emma Pinchbeck and Paul Spence
Energy UK's chief executive discusses opportunities for a Green Recovery, decarbonisation and more with Paul Spence, EDF's director of strategy and corporate affairs.
...
Vulnerability Commitment
For many years the energy industry has been working hard to develop best practice and improve the service it offers to its customers and in particular for vulnerable customers.
Last year ...
Energy UK comments on Spending Review ...
In response to the Spending Review, Emma Pinchbeck, Energy UK's chief executive said:
“It is positive to see that the Chancellor has confirmed, in the Spending Review today, the Government’s ...
Energy UK responds to Government's announcement on the fourth round of the Contracts for Difference scheme ...
In response to Government’s announcement on the fourth round of the Contracts for Difference (CfD) scheme, Emma Pinchbeck, Energy UK’s chief executive said:
“We have long called for the next Contracts ...
Energy UK comments on the publication of the Generation 2050 Manifesto ...
In response to the publication of the Generation 2050 Manifesto, Emma Pinchbeck, Energy UK's chief executive said:
“Today’s young professionals are the future leaders of the energy transition ...
Emma Pinchbeck and Tom Glover
Energy UK's chief executive interviews RWE's chief commercial officer and UK country chair on wind, skills and diversity in energy.
...
Energy UK comments on Prime Minister's 10 Point Plan ...
In response to the Prime Minister’s 10 Point Plan, Emma Pinchbeck, Energy UK’s chief executive said:
“We can only reach the Net Zero target with efforts on all fronts, so we welcome the Prime Minister’s ...
Powering the nation: How clean energy can drive economic recovery and growth? - 19 May 2020 ...
Speakers:
Janine Freeman – Director of Strategy, PwC
Sam Hollister – Director of Economics and Corporate Services, Energy UK
Chris Stark – CEO, Committee on Climate Change
Juliet Davenport ...
Health and Safety Conference - 4 March 2020
The future of health and safety in energy
In its sixth year, Energy UK’s Health and Safety Conference brought together industry experts in the energy sector with regulators and practitioners to discuss ...
Nearly five million customers switch so far in 2020
Energy UK’s latest electricity switching figures – published today – show that 591,156 customers moved to a new supplier in October, only 6% down on the same month last year.
Nearly 5 million customers ...
In Conversation With
... towards Net Zero which will drive growth and benefit the economy, environment and customers.
In this new ‘Energy UK in Conversation With…’ series Emma Pinchbeck, the chief executive at Energy UK ...
Switching slows down in 2020
The latest monthly electricity switching figures from Energy UK, published today, reveal that 488,780 customers moved to a new supplier last month.
Although this figure represents a 19% decrease ...
Preview: Energy UK Virtual Annual Conference 2020 ...
Watch this preview of our virtual annual conference and find out what's in store on Thursday, 15 October 2020. Join the platform from 9 am. Sessions start from 10 am. We hope to see you there.
Our ...
Outfox the Market and Green sign up to the Energy Switch Guarantee ...
Outfox the Market and Green have become the newest members of the Energy Switch Guarantee, an industry initiative – launched in 2016 by Energy UK – to ensure switching is simple, speedy and safe for ...
We are Energy UK (Energy UK staff) ...
We are Energy UK ...
Energy UK makes a virtual out of necessity ...
Energy UK hosts its first ever virtual annual conference this week (Thursday October 15th) with a stellar line up of expert speakers and panellists gathering online to discuss, in the light of COVID-19, ...
Connecting your fleet: a simple step by step guide to installing EV chargepoints
... The EV100 campaign, which many Energy UK members are a part of, brings together some of the most ambitious among them.
At the moment however, buying an EV and installing EV chargepoints isn’t always ...
The UK Offshore Wind Revolution
... a new target for floating offshore wind to deliver 1GW by 2030
£160 million to be made available to upgrade ports and infrastructure
Supporting up to double the capacity of renewable energy in the ...
Energy UK publishes guide to help London businesses to embrace electric vehicles ...
A new guide has been launched today by Energy UK to help fleets and businesses in Greater London to embrace electric vehicles (EVs).
The guide, ‘Connecting your Fleet’, provides clear advice to help ...
Energy UK comments on the Prime Minister's Build Back Greener announcement ...
Commenting on the Prime Minister's Build Back Greener announcement Energy UK's Chief Executive, Emma Pinchbeck, said:
“The UK’s power sector has reduced emissions by nearly 70%, but we know ...
Energy industry’s best and brightest celebrated at Young Energy Professionals Awards ...
Winners of Energy UK’s Young Energy Professionals (YEP) Awards 2020 were announced last night at a ceremony held virtually due to the coronavirus pandemic.
The Annual YEP Awards, now in its sixth ...
You can't be what you can't see
We, at Energy UK, are passionate about increasing diversity and inclusion in our sector.
We are proud of our Pride in Energy network - a forum and network for Lesbian, Gay, Bisexual and Transgender ...
Energy UK comments on the launch of Government's Green Homes Grant ...
Commenting on the Green Homes Grant scheme launched by the Government today, Energy UK's Chief Executive, Emma Pinchbeck, said:
“Building back better can begin at home. Improving the energy efficiency ...
Energy UK comments on proposed smart metering modifications ...
Commenting on proposed smart metering modifications in relation to the role of networks, Energy UK's Chief Executive, Emma Pinchbeck said:
"Given their critical role in enabling us to continue ...