AFRY
... of infrastructure, industry and energy, operating across the world to create sustainable solutions for future generations.
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Annual Energy Statement ...
In 2010 the Tory - Lib Dem coalition government made the first Annual Energy Statement on its policies and plans for energy and climate change in the UK. As the title suggests the Statement now happens ...
Annual Statements
Annual Statements contain all the information you need to switch energy supplier, such as the name of your current tariff, how you pay for your energy (i.e. by direct debit, on receiving the bill, etc) ...
Arrears
Arrears is a way of describing debt. If you are in arrears to your energy company it means you have missed one or more payments. If you are in arrears it is important to contact your energy company as ...
ARUP
Arup is an independent firm of designers, engineers, consultants and technical specialists, working across the energy industry. From 92 offices worldwide more than 14,000 specialists deliver innovative ...
axpo
We are the UK subsidiary of Axpo, the Swiss energy group. Axpo is an electricity producer, supplier and trader and is active in more than 30 countries.
Our product offering in the UK includes:
Bespoke ...
Back billing
This is where payments are collected for energy that has been used but not previously billed. For example, if a customer accidentally gave meter readings that were too low, once the mistake was discovered ...
Base load
The base load is the minimum amount of power needed to meet the minimum expected demands of the country. Base load is mentioned when talking about renewable energy, because lots of types of renewable ...
BES Utilities
BES Utilities brings together our electricity and gas supply businesses (BES Commercial Electricity Ltd and Business Energy Solutions Ltd respectively). The company was formed in 2002 and we are a totally ...
Billing Code
The Code of Practice for Accurate Bills sets out what domestic customers can expect from their energy company. This includes: clear, accurate, useful and timely bills and statements support and advice ...
British Gas
British Gas is the nation’s largest energy provider. We look after our customers' worlds everyday by providing value for money, dedicated customer service, innovative energy solutions and the highest ...
Brockwell Energy ...
Brockwell energy was created from the aggregation of the energy interests of Hargreaves Services plc. Brockwell is developing a portfolio of energy projects including two Energy-from Waste plants in Scotland, ...
Buglass Energy Advisory ...
Buglass Energy Advisory provides strategic, commercial and financing advice to electricity sector investors, helping clients develop growth plans and realise projects. We add value to clients’ decision-making ...
Bulb
Bulb is the UK's fastest growing energy supplier, providing affordable renewable energy to more than 1.5 million members across the UK. Founded in 2015 by Hayden Wood and Amit Gudka, Bulb's mission ...
Calorific value
Calorific value is a measure of how much energy is released when gas is burnt.
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Calvin Asset Management
Calvin Capital is a leading owner and manager of essential energy infrastructure assets committed to aiding the global effort to reduce carbon emissions through the development, implementation and funding ...
Capped
A capped energy tariff guarantees that the price you pay per unit - or kilowatt hour (kWh) - of electricity or gas won't rise above a certain level for a fixed period. This does not cap your total bill ...
Carbon Dioxide (CO2)
Carbon dioxide (CO2) is a greenhouse gas. It is emitted naturally through natural sources as well as man-made processes like producing energy. Activities like the burning of coal, gas and oil release ...
Carbon Emissions Reduction Target (CERT)
Under CERT, energy companies in Britain are required to cut 185 million tonnes of carbon dioxide emissions from homes. Since CERT was set up, energy companies have insulated 1.5 million cavity walls and ...
Carron Energy ...
We are a private company which was formed in 2003 to take advantage of the then numerous distressed power assets in the UK. Our Company has experience across all aspects of the energy sector having owned ...
Centrica Energy ...
We are an energy service company, supplying energy to our residential and business customers is central to Centrica. We have a distinctive and leading Services capability through our team of 12,000 engineers ...
CGI
... 30 years, with 3,000 consultants worldwide delivering innovative solutions to our clients’ most complex business challenges. In the UK, CGI has been at the heart of every major change in the energy market ...
Chubu Electric Power Co
Chubu Electric Power Co. Inc. is Japan's third-largest electric power company in power generation capacity, electric energy sold, operating revenues, and total assets. Chubu Electric Power serves ...
Coal
... energy source because it takes millions of years to form. The energy we get from coal today comes from the energy that plants
absorbed from the sun millions of years ago. When plants die, this energy is ...
Community Energy Saving Programme (CESP) ...
Data Communications Company (DCC)
Data Communications Company (DCC) will be a service used by all smart meters in the UK, which will allow energy data to be passed between customers' energy companies and authorised third parties (like ...
Deloitte
Associate member Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients across multiple industries. In the energy sector, they provide support to generators, ...
Department of Energy and Climate Change (DECC) ...
The Department of Energy and Climate Change (DECC) is a Government department set up to take over some of the functions of the Department for Business, Enterprise and Regulatory Reform (energy) and Department ...
Direct Debit
This is where a set amount is taken from your bank account every month. The amount is based on meter readings given by you or taken by your energy company, or estimated by your energy company. This allows ...
Disconnection
This is when a customer is disconnected from their gas or electricity supply. This can be through self-disconnection, where a customer allows their prepayment credit to run out, or when an energy company ...
Disconnection Safety Net
In 2004 the six leading energy companies signed up to a voluntary scheme called the Disconnection Safety Net. This scheme makes sure that no vulnerable customer is deliberately cut off, even if they can' ...
Discounts
A discount is a saving. For example where a customer's energy bill is discounted - this might be because they pay by direct debit, because they take two fuels from the same supplier or because they receiv ...
DNV
... industry standards, and inspires and invents solutions.
We provide assurance to the entire energy value chain through our advisory, monitoring, verification, and certification services. As the world's ...
Downstream
"Downstream" refers to the side of the energy industry which supplies gas and electricity to homes and businesses.
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Drax Group (Drax Power)
Drax Group plc is an innovative energy company that owns and operates the UK’s largest power station in Selby, North Yorkshire, typically providing some 8% of the UK’s electricity. A vital strategic asset, ...
Dual fuel
Where a customer buys their gas and electricity from one company. This is usually the cheapest way to buy your gas and electricity as most energy companies offer a discount to dual fuel customers.
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E
E is a British owned domestic energy supplier based in Birmingham.
We ensure everything is simple and straightforward for our customers. Our focus is on keeping costs down so that our customers pay ...
E.ON UK
E.ON UK is one of the UK's leading power and gas companies - generating electricity, and retailing power and gas - and our vision is to be our customers’ trusted energy partner. We're part of ...
Economy 10
This is an energy tariff that gives customers 10 off-peak hours of electricity every day. Off peak is usually during the night time. A special type of meter is needed in the property for this tariff. ...
Economy 7
This is an energy tariff that gives customers 7 off-peak hours of electricity every day. Off peak is usually during the night time. A special type of meter is needed in the property for this tariff. This ...
Ecotricity
Ecotricity was founded in 1995 as the world's first green energy company and now supplies around 160,000 customers across the UK from a growing fleet of wind and sun parks. Ecotricity is a 'not-for¬ ...
EDF Energy ...
EDF Energy is one of the UK’s largest energy companies and the largest producer of low-carbon electricity, producing around one-fifth of the nation's electricity from its nuclear power stations, wind ...
Electricity Supply Board (ESB)
... energy efficiency and helping you save money. We maintain Ireland's electricity network, manage its network infrastructure and operate ESB's electricity meters. We are an international energy company investi ...
Electroroute
ElectroRoute was established in 2011. Since then, our mission has been to bring our pioneering spirit and precision analysis to the liberalised energy markets in Ireland, the UK, and continental Europe. ...
Energy Assistance Package ...
The Energy Assistance Package is a Scottish Governement scheme that helps customers cut bills, maximise incomes and improve their home's energy efficiency. Find out more about the Energy Assistance Package ...
Energy Company Obligation (ECO) ...
A government proposal to create a new obligation on energy companies from the end of 2012. Vulnerable households on low incomes, as well as those in properties that are more difficult to treat, will be ...
Energy efficiency ...
A change in the way energy is used to cut waste and lower energy use. For example, insulation in buildings cutting demand from heat, or increasing the efficiency of appliances so they use less energy. ...
Energy Efficiency Commitment (EEC) ...
The Energy Efficiency Commitment ran from 2002 to 2008. The programme meant that energy companies were given targets by the Government to help their customers make energy saving improvements in their ...
Energy Helpline ...
energyhelpline.com is an independent price comparison service which provides customers with fast, free and friendly advice on their best gas and electricity deal. Every month we help thousands of households ...
Energy Ombudsman ...
Tributes paid to Audrey Gallacher OBE
It is with great sadness that Energy UK confirms the passing of Audrey Gallacher OBE, who died on Saturday 22 January after a long battle with cancer.
Audrey served as Deputy Chief Executive and Director ...
Switching remains down at year end
The number of customers changing to a new supplier remained low in December 2021 with only 172,408 customers making the move, according to Energy UK’s latest electricity switching figures. This represents ...
Seasons Greetings from Energy UK ...
It goes without saying that it’s been a very busy and challenging year for our sector. Of course, energy doesn’t stop for Christmas but I hope you can still enjoy a well-earned break and ...
Further fall for switching
Only 139,070 customers changed supplier in November, according to Energy UK’s latest electricity switching figures. This is the lowest monthly figure since Energy UK started publishing these in October ...
Looking back at 2021
... some in 2021 – was Audrey being awarded a richly deserved OBE in the Queen’s Birthday Honours back in June. Audrey’s contribution to consumer issues and to the energy sector continues to be immense. 2021 ...
Energy UK responds to Ofgem's latest proposals to reform the retail energy market ...
Responding to Ofgem's announcement on measures to boost financial resilience in the energy sector, Energy UK's CEO, Emma Pinchbeck said:
“The industry has long been calling for a more sustainable ...
Energy UK responds to Citizens Advice’s report on the retail market ...
Responding to Citizens Advice's report on the energy retail market, Audrey Gallacher, Energy UK’s Deputy Chief Executive and Director of Policy said:
“Citizens Advice’s report paints a worrying ...
A Day To Remember
This blog first appeared in Utility Week on 03/12/21
Today is National Energy Action’s (NEA) Fuel Poverty Awareness Day, and while the timing is all too apt, it’s a subject that should already feature ...
Fuel Poverty Awareness Day 2021
Energy UK has joined with consumer groups to raise awareness over winter of the support available for customers struggling to pay their energy bills.
The campaign has so far seen Energy UK team ...
Energy UK responds to PAC's Green Homes Grant Voucher Scheme report ...
Energy UK's CEO Emma Pinchbeck responds to the Public Accounts Committee's 'Green Home Grant Voucher Scheme's report, which revealed the scheme "underperformed badly."
She ...
Energy UK responds to the Powering Ahead report ...
Responding to the Powering Ahead report, published today by the Tony Blair Institute for Global Change, Emma Pinchbeck, Energy UK’s Chief Executive said:
“As the report points out, the energy industry ...
Switching slow down
The number of customers changing suppliers is falling significantly, according to Energy UK’s latest electricity switching figures for September and October.
Last month 434,000 customers switched ...
Energy UK responds to Govt Contracts for Difference announcement ...
Responding to the Government's Contracts for Difference auction announcement, Energy UK’s chief executive, Emma Pinchbeck said:
“The UK’s flagship Contracts for Difference (CfD) scheme has dramatically ...
Energy UK responds to PM's announcement on electric vehicle charge points ...
Responding to the PM's annoucement on EV charge points, Energy UK’s Chief Executive, Emma Pinchbeck said:
"We welcome today’s announcement as something we have long called for. It’s clearly ...
Energy UK responds to Bulb entering special administration ...
Responding to news that Bulb is to enter special administration, Energy UK’s Chief Executive, Emma Pinchbeck said:
"The news underlines the huge difficulties facing energy retailers at present. ...
Times Earth Hub - Is net zero running out of energy: Does the energy crisis put a net zero future at risk? ...
Young Energy Professionals speak up on Net Zero ...
As COP26 continues, a new survey has highlighted the views of young energy professionals on the Net Zero target and whether they think current progress and polices are matching up to the Government’s climate ...
We can’t reach Net Zero without being Smart
Ahead of chairing Wednesday’s panel session at COP26 - hosted at Energy UK & Renewable UK’s Energy Transition Hub – our Head of Smart Metering, Daisy Cross explains why we can’t let smart meters become ...
Energy UK responds to Govt coal phase out announcement ...
Responding to the Government's coal phase out announcement, Energy UK’s chief executive, Emma Pinchbeck said:
“It’s great to see this widespread and ambitious commitment to phasing out coal power ...
Getting prepared for winter
You’ll have seen a lot about energy in the news recently, but help is available if you need it. Representing the whole energy industry, Energy UK and the Energy Networks Association have teamed up to provide ...
Energy UK responds to the 2021 Autumn Budget and Spending Review ...
Responding to the 2021 Autumn Budget and Spending Review, Energy UK’s chief executive, Emma Pinchbeck said:
"There are a number of welcome announcements in today's Budget such as the proposed ...
Energy Sector Makes Net Zero commitment ...
The energy sector is today committing to investing in and delivering a net zero power system in the 2030s.
The sector, which has led the way in reducing the UK’s carbon emissions, makes its pledge ...
Energy UK responds to Govt nuclear funding announcement ...
Responding to the Government’s announcement on new finance model to fund new nuclear power stations, Energy UK’s chief executive Emma Pinchbeck said:
“Nuclear will play an important role in the ...
Suppliers step up to help customers in need
A new report, published today by Energy UK, shows how energy suppliers have worked to help their most vulnerable customers get the support and advice they need.
14 Suppliers, covering around 70% ...
Energy UK responds to announcement on Heat & Buildings Strategy ...
Responding to the Government’s announcement on the Heat & Buildings Strategy, Energy UK’s chief executive Emma Pinchbeck said:
"Converting our homes to low carbon heating is a major challenge ...
Annual Conference 2021 Closing Remarks - Lord Hutton, Chair, Energy UK ...
400,000 customers made switch in August
Nearly 400,000 customers moved to a new supplier in August, Energy UK’s latest electricity switching figures have shown.
In total, 397,827 customers switched their supplier last month, which represents ...
Hard times and the future of retail
... squarely in the focus of media headlines, political scrutiny and public concern.
As Energy UK, we’ve been engaged in emergency meetings with Government and regulators, talking to as many of our supplier ...
Energy UK statement on current energy situation ...
Commenting on the current situation in the energy sector, Energy UK's chief executive, Emma Pinchbeck said:
"The energy sector is facing challenges due to an unprecedented combination ...
Energy UK responds to CfD announcement ...
Responding to the Government’s announcement on the latest Contracts for Difference round, Energy UK’s chief executive Emma Pinchbeck said:
"The Contracts for Difference auctions have been instrumental ...
What’s on this week: Parliamentary Return and YEP award applications
... to be rumours on when the Heat and Building Strategy might be published as well as the Prime Minister possibly reshuffling his Cabinet and Ministers. When ever these events happen, Energy UK will be ready ...
Dear Occupier...How can a focus on customer data quality help the energy sector better serve consumers? ...
Dear Occupier... How can a focus on customer data quality help the energy sector better serve consumers? ...
Date: Thursday 9 September
Time: 09.30 - 10.30
This event is supported by
As we emerge from the worst of the global pandemic, the energy industry faces a host of challenges; how to manage ...
Why is good customer data so important?
Some food for thought...
As we emerge from the worst of the Covid-19 pandemic, the energy retail market faces a range of challenges as the industry, and our daily lives, are trying to return to a sense ...
Switching figures take a summer dip
Over 452,000 customers moved to a new supplier in July, Energy UK’s latest electricity switching figures have shown.
This represents a 13% decrease in the numbers compared to July last year but a ...
Third Party Cover – Do we need to regulate TPIs?
In today’s energy market, Third-Party Intermediaries, or TPIs, are playing an increasingly important role in boosting competition and consumer engagement; helping to simplify their participation in what ...
Energy UK responds to Hydrogen Strategy ...
Responding to today’s publication of the Government’s Hydrogen Strategy, Energy UK’s chief executive, Emma Pinchbeck said:
"Hydrogen and CCUS are going to be incredibly valuable for sectors ...
Energy UK responds to green tariffs review ...
Responding to the Government’s review into Green Tariffs and Call for Evidence on Third Party Intermediaries, Energy UK’s chief executive, Emma Pinchbeck said:
"Consumer confidence in new ...
Energy UK responds to IPCC report ...
Responding to the latest Intergovernmental Panel on Climate Change (IPCC) Report released today, Energy UK’s chief executive, Emma Pinchbeck, said:
“Today’s Intergovernmental Panel on Climate Change ...
Energy UK responds to Ofgem price cap announcement ...
Responding to the price cap announcement by Ofgem, Energy UK’s chief executive Emma Pinchbeck said:
“We know this price rise will come at a difficult time for many customers who may already be ...
Energy sector offers helping hand ...
Energy suppliers are making fresh commitments to support domestic customers worried about paying bills over the winter months.
26 suppliers, covering over 90% of domestic customers, have signed up ...
Energy UK responds to Retail Strategy ...
Responding to the Government’s Energy Retail Strategy (and related documents) published today, Energy UK’s Chief Executive, Emma Pinchbeck said:
The energy retail sector has changed beyond all ...
Switching approaches three million mark
Over 430,000 customers moved to a new supplier in June, Energy UK’s latest electricity figures show.
This is slightly down (3%) on the switching figures in June last year but means that nearly 3 ...
Energy UK responds to EEIG Better Buildings Plan ...
Commenting on the Energy Efficiency Investment Group’s (EEIG) Better Buildings Investment Plan, Energy UK’s chief executive, Emma Pinchbeck said:
"Upgrading our homes to be energy efficient ...
Energy UK comments on System Operator and Code Reform proposals ...
Commenting on Government/Ofgem proposals for a Future System Operator and Energy Code Reform, Energy UK’s chief executive, Emma Pinchbeck said:
"We welcome BEIS and Ofgem’s joint consultation ...
Continuing to work safely during COVID-19
On the day that restrictions are relaxed across England, and with the rest of the UK easing their own COVID-19 policies, the UK’s energy industry remains cautious of ongoing risks and is committed to minimising ...
Energy UK responds to Smart Systems and Flexibility Plan ...
Responding to the publication of the Smart Systems and Flexibility Plan and Energy Digitalisation Strategy, Energy UK’s chief executive Emma Pinchbeck said:
"We are pleased to see that the Government’s ...
Energy sector adapting for a changing climate ...
Energy UK has published its third Climate Change Adaptation Report, detailing measures electricity generators have put in place to keep power plants - and other generating technologies - operating in the ...
Energy UK responds to Green Jobs Taskforce Report ...
Responding to today’s report from the Green Jobs Taskforce, Energy UK’s chief executive, Emma Pinchbeck said:
“The energy sector is playing a central role in this Green Industrial Revolution and ...
Energy UK responds to the transport decarbonisation plan ...
Responding to the publication of Government’s transport decarbonisation plan, Energy UK’s chief executive, Emma Pinchbeck said:
“We welcome the publication of the transport decarbonisation plan; ...