Data Communications Company (DCC)
Data Communications Company (DCC) will be a service used by all smart meters in the UK, which will allow energy data to be passed between customers' energy companies and authorised third parties (like ...
Smart Grid ...
This describes a new type of energy grid made up of things like smart meters and networks.
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Smart meters ...
The next generation of gas and electricity meters which will communicate meter readings directly to your energy supplier and allow you to monitor the energy you use much more closely. Smart meters will ...
Energy UK looks for Queen’s Speech to fit the Bill
... them fit for the future by equipping them with smart meters, low carbon heating options and electric vehicle charging points; removing existing planning barriers; addressing gaps in consumer protections ...
Smart way to support vulnerable customers ...
A new guide published today by Energy UK highlights how suppliers are using smart prepayment meters (PPMs) to identify when vulnerable customers may need extra support.
As part of the industry’s ...
We can’t reach Net Zero without being Smart ...
Ahead of chairing Wednesday’s panel session at COP26 - hosted at Energy UK & Renewable UK’s Energy Transition Hub – our Head of Smart Metering, Daisy Cross explains why we can’t let smart meters become ...
Dear Occupier... How can a focus on customer data quality help the energy sector better serve consumers?
... and affordable tariffs; and how to accelerate the roll out of smart meters to meet regulatory obligations.
The energy companies that will be quickest to rise to these challenges are those that have ...
Why is good customer data so important?
... on priority registers; how to ensure all customers are on fair and affordable tariffs; and how to accelerate the roll out of smart meters to meet regulatory obligations.
The energy companies that ...
Energy sector offers helping hand
... touch across different contact channels; to help ensure bill accuracy; and to step up smart meter installations for prepayment customers (such upgrades having proved invaluable for such customers who otherwise ...
Why we need to Get Smart to reach Net Zero ...
... the role of households and businesses in achieving that - was at the heart of the Government’s original decision to roll out smart meters across the UK over a decade ago.
The flexible and efficient ...
Energy UK launches Vulnerability Commitment
... to supporting vulnerable households is informed and up to date.
Supporting the development of a best practice guide on using smart technology to identify self-disconnection.
The suppliers that ...
Energy UK comments on proposed smart metering modifications ...
Commenting on proposed smart metering modifications in relation to the role of networks, Energy UK's Chief Executive, Emma Pinchbeck said:
"Given their critical role in enabling us to continue ...
Energy can help power economic recovery
... of smart meters, would quickly create long term employment while cutting bills by hundreds of pounds for customers and reducing emissions. Equally a heat sector deal that supports the development and installation ...
PwC and Energy UK: Rebuilding the UK economy
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The report states that an ambitious national programme to retrofit housing with energy efficiency measures, alongside the continuing installation of smart meters, would quickly create long term employment ...
Rebuilding the UK economy
... report states that an ambitious national programme to retrofit housing with energy efficiency measures, alongside the continuing installation of smart meters, would quickly create long term employment ...
Update from Energy UK on the COVID-19 situation
... your supplier
Suppliers are also encouraging customers to use online channels or apps to manage their account or contact them if possible - for example to top up smart prepayment meters. Customer ...
Energy UK responds to BEIS Q4 2019 statistics on smart meter installations ...
In response to the publication of Q4 2019 Smart Meter Statistics in Great Britain, Energy UK's interim chief executive, Audrey Gallacher said:
“Smart meters are the new generation of gas and electricit ...
Consumers must be in the driving seat of the electric vehicle revolution
... and smart charging. One of the key principles that we took forward as part of the Taskforce was that consumers must be rewarded for charging smartly - those who are willing to charge their vehicles at ...
Accessible In-Home Display for Smart Meters ready for installation ...
... a range of additional needs can now request an ‘Accessible In-Home Energy Display’ as part of their smart metering installation from a number of leading energy suppliers.
The geo Accessible In-Home ...
The 2019 General Election and what it could mean for the future of energy
... – and this how any of the parties’ plan to complete the Smart Metering Programme. This surprises me for a number of reasons, one if we’re to get anywhere near net-zero then we’ll need every property to ...
Energy UK comments on launch of BEIS Smart Meter Post 2020 consultation ...
Responding to the BEIS Smart Meter Post 2020 Consultation, Energy UK’s chief executive, Lawrence Slade said:
“Smart meters are essential if we are to deliver the flexible energy system that will ...
To achieve net-zero
... homes with zero emissions are essential before we undertake that challenge. We also need the infrastructure – whether it be charging points for electric vehicles or smart meters – that will support the ...
Seven things you need to know before you boil the kettle
... be paying an estimated amount for your gas and electricity. That’s why sending your monthly meter reading to your energy supplier is so important – unless you have a smart meter.
4. ...
Energy UK responds to National Audit Office's Smart Meter report ...
Responding to the National Audit Office’s report on smart meters, Energy UK’s chief executive, Lawrence Slade said:
“The NAO report shows the sheer scale of delivering such a complex yet critical ...
Health and safety conference
... professionals and consultants from across the energy industry alongside government and regulators to discuss key topics including Grenfell Tower, battery storage, stress prevention, smart meters, and occupational ...
Investment
... the energy sector supported 620,000 jobs across the UK - equivalent to 1 in 46 jobs in the UK
Since 1990 the power sector has lowered CO2 emissions by 68%
Over 14 millions smart meters have been ...
Smart ...
Smart Meters
As of April 2022, the rollout is at its halfway point, with over 19million smart meters now connected.
Energy suppliers are committed to completing the smart meter programme so that ...
About retail
... energy efficiency installations.
We have also continued our hard work to assist members, Ofgem and government to address the challenges facing the smart meter roll-out which is facing a critical ...
Blogs
Read our blogs on smart meters, decarbonisation of heat, Brexit and more.
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Bringing the benefits of smart meters to blind and partially sighted people ...
Energy UK, leading smart meter display manufacturer, geo, and the Royal National Institute of Blind People (RNIB) have been working with energy suppliers to develop an Accessible In-Home Display (AIHD) ...
Energy UK responds to Ofgem's latest complaints handling survey
... complaints received by suppliers has nearly halved in recent years. Also, given that the majority of complaints arise from billing issues, the continuing roll-out of smart meters, which ensure accurate ...
Smart Meter Myth-busting ...
Smart meters are revolutionising our energy system.
And when delivering the programme involves visiting and installing equipment in every household across Great Britain, you can expect scrutiny ...
Flexibility in the Energy System
... helping to maintain balance on the system efficiently. Changing customer behaviours and infrastructure upgrades, including the roll out of Smart Meters, mean that demand is increasingly able to make valuable ...
A future energy system with consumers firmly rooted at the centre
... - with analogue meters that required customer meter readings, but this is changing with the smart meter roll out.
But what of the future? What will the system look like in 2028, twenty years on from ...
Energy UK responds to Ofgem back-billing announcement
... now over 8 million smart meters in UK homes and businesses bringing many benefits including an end to estimated billing, helping consumers understand exactly what they are spending in pounds and pence ...
Rules of engagement: reforming customer comms rules
... entering the market, and transformative technology and industry system changes are being introduced.
Technology is developing fast and the rollout of smart meters and increasing use of smart phones ...
Energy UK looks to ease switching process for smart meter prepayment customers ...
Energy UK has set out principles to provide improved safeguards for smart meter prepayment customers switching supplier.
With most UK - small, medium and large energy suppliers having signed up ...
Energy UK comments on smart meters ...
Responding to the publication of the Smart Meters Q2 2017 statistics for Great Britain and the Smart Meter Customer Experience Survey, Energy UK chief executive Lawrence Slade said:
“The industry ...
Energy UK comments on uSwitch energy billing release
... get things right and, when things do go wrong, most complaints are dealt with by the end of the next working day with no more than a phone call.
"Smart Meters will bring an end to estimated ...
Energy UK comments on the safety of smart metering installation ...
Energy UK has issued a the statement on the safety of smart metering installation.
An Energy UK spokesperson said:
"The energy industry takes the health and safety of its customers extremely ...
Energy UK comments on Smart Meter Bill announcement ...
Responding to the announcement of a Smart Meter Bill in today's Queen's Speech, Energy UK chief executive Lawrence Slade said:
“Smart meters show consumers exactly what they’re spending in ...
Energy UK comment on policy costs
... smart meter programme) and provide direct financial support to the fuel poor (Warm Home Discount) that are levied onto customer bills. These policies can also help households save money (several £100s ...
‘Creating a buzz about innovation the Hive interconnected home’
... thermostat to adjust the temperature or timing of when your heating comes on, smart plugs, motion sensors and even lightbulbs allow you to connect appliances across the home and control them through one ...
Energy UK comments on prepayment price cap
... coupled with the rollout of smart meters, will improve the experience of prepayment customers and give customers more control over their energy usage and bills, allowing them to both save energy and money”. ...
Energy UK statement on consumer benefit of Smart Meters ...
Following the recent news coverage around Smart Meters, Energy UK has issued the following statement.
Lawrence Slade, Chief Executive of Energy UK said:
"Smart meters are set to bring a ...
Energy UK comment on the appointment of SMDA test house
Following the appointment of NMi to provide the testing services for the Smart Metering Device Assurance (SMDA) scheme. Energy UK issued the following statement.
Rosie McGlynn, Director of New Energy ...
What does the future of energy look like?
... turns footsteps into energy – said that their product was already doing a lot to educate people about the direct impact they can have on energy. No doubt smart meters currently being rolled out in British ...
Smart energy - Opportunities for customers ...
... markets in home energy automation in the UK. Smart thermostats are sold alongside tablets and iPads and are a great way of saving money on energy bills by enabling remote control as well as scheduling ...
Energy UK launches improved standards for prepayment customers
... supporting the most vulnerable customers.
“The principles coupled with the rollout of smart meters will improve the experience of prepayment customers and give customers more control over their energy ...
Prepayment meters
... energy use and finances more closely than waiting for quarterly or monthly bills.
Smart Prepayment Change of Supplier Principles
Energy UK worked with industry to develop smart prepayment change ...
Energy UK comment on IoD smart meter review request to Government ...
Following the Institute of Directors (IoD) request of the Government to open an “urgent review” into the £11 billion smart meters programme, Energy UK issued a statement.
Lawrence Slade of Energy ...
Energy UK's response to uSwitch on estimated bills
... This will help suppliers to bill customers more accurately and households will avoid building either a large credit or debit balance on their account. As smart meters are rolled out customers will get ...
Energy UK's statement on prepayment meters
... as it does for mobile phones and many other products.
“The Smart Pay as you Go roll-out will make things cheaper and easier for prepayment customers.”
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