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Over 440,000 customers switch in June

... Guarantee, published last month, shows that over a third of consumers who said they haven’t switched in the last four years are happy with their current supplier’s service (39%) or with the price of the ...

Charging Ahead?

... the UK energy system. As an unseen and, at times, very technical area this low profile is not surprising but if you consider that the charges, levied on either generators or end consumers, to use the ...

To achieve net-zero

... making our housing energy efficient through a national programme - or if we continue excluding onshore wind and solar. We must also look at funding this at the least cost to consumers. We must bring ...

Half a million customers switch in May

... last week, also found that nearly half of consumers said they have switched supplier in the last four years and over a third of those who haven’t switched said they are happy with their current supplier’s ...

A Capacity for Change

... process has driven down prices consistently through the life of the CM - so delivering security of supply at the least cost to consumers.     But if the CfD is meant to support intermittent generation ...

Record number of customers switch in April

... Energy Switch Guarantee (ESG) finding 8 in 10 consumers happy with the switching process. The Guarantee, a voluntary industry initiative covering around 90% of the retail market, is a set of commitments ...

Map to the Future

... down along with establishing a core network of ultra-rapid chargers;   Ensuring all low carbon technologies have the same opportunities to further drive costs down for consumers while providing a stable ...

Over 450,000 customers switched in February

... switching remains up on last year and we hope that, over the coming months, we continue to see high levels of consumers engaging in the market to find the best deal for them. “I’d encourage energy ...

Diversity is key to rebuilding trust

... forward in improving customer service, which is now set to be revolutionised as data and smart services transform the relationship between consumers and their provider. But we are also firmly focused ...

Nearly 400,000 customers switch in January

... executive of Energy UK, said: “It is positive to see that consumers continue to engage in the energy market, with nearly 400,000 customers switching last month. “While it is too soon to tell ...

Another record year for switching

... month, which is 21 percent of all switches in December. Consumers continue to have confidence in switching according to the latest research from the Energy Switch Guarantee – an industry initiative ...

Switching on track to beat last year’s record

... customers moved from large suppliers to small and mid-tier providers last month. Consumers continue to be happy with the switching process (9 in 10) according to research from the Energy Switch Guarantee ...

Energy UK responds to the Redesigning Regulation report

...  important recommendations on how the future energy system should offer more choice to consumers while ensuring that regulation does not crush innovation and that consumers’ rights are protected. “Th ...

Energy UK marks a decade of the Climate Change Act

...  stakeholders with a business interest in the production and supply of electricity and gas for domestic and business consumers. Our membership covers over 90% of both UK power generation and the energ ...

Over 630,000 customers make a move in October

... which is 27 percent of all switches. Confidence in switching remains high with nine in 10 consumers happy with the process according to research from the Energy Switch Guarantee, an industry initiative ...

Energy UK responds to Capacity Market judgment

... General Court judgment as the Capacity Market has proven that it can successfully deliver security of supply at the lowest cost to consumers. “We are already working closely with BEIS and are fully ...

Energy UK responds to Ofgem's price cap announcement

... Infrastructure Commission. “In the meantime the energy industry continues to drive through changes to ensure the market works for all consumers, from fast switching, improved customer service and additional ...

Fraud prevention

... ce, see Stay Energy Safe. In addition, Energy UK supports the aims of the Take 5 and CyberAware campaigns to help prevent fraud and keep consumers safe online. For more information on these campai ...

Switching hits new record in 2018

... previous month’s switching numbers (494,839 in August 2018). An ever-increasing number of consumers are taking advantage of the deals on offer from over 70 suppliers operating on the market. In September ...

Switching

...  more reliable and to give reassurance to consumers. Information on the Confidence Code can be found on Ofgem's website. What information do I need to switch energy company? To switch energy compan ...

Energy efficiency

Energy suppliers work closely with Government and stakeholders to offer consumers opportunities to be more energy efficient. Energy efficiency is essential to help consumers reduce their energy consumption ...

Smart

...  outlines what data will be collected by energy suppliers, and the choices that consumers have about the amount of information their energy supplier can collect and how the information can be used. Rea ...

Energy UK responds to BEIS Committee EV report

...  of the Government’s EV Energy Taskforce, developing a framework to enable consumers to make the most out of their EV https://www.lowcvp.org.uk/projects/electric-vehicle-energy-taskforce/WP2.htm En ...

Energy UK responds to Aurora Energy Research's report

... h harmful levels of air pollution in our towns and cities and bring economic benefits from the UK becoming a world leader in the technology involved. Consumers could also benefit from the ability to sto ...

Energy UK comments on Ofgem's State of the Market report

... increasing competition and engagement driving benefits for consumers, with switching up, complaints down and households spending less on average of their household budget on energy than last year. It is ...

Energy in the UK

Energy in the UK 2018 details the industry’s contribution to the UK economy.  

Successes and challenges - a visual map

Caroline Chapple from Chapple Cartoons drew the energy industry's successes and the future challenges in a visual journey during our Annual Conference at the QEII Centre on the 16th October 2018. ...

Switching soars despite sweltering summer

... from the Energy Switch Guarantee, an industry trust mark to provide consumers with confidence that switching is simple, speedy and safe. The Guarantee - which is a voluntary set of commitments made ...

Energy UK responds to Ofgem's energy price cap proposals

... trade, and innovation and engagement can continue to flourish and deliver benefits for consumers.    “The energy sector is undergoing a rapid transition offering more choice than ever - and many customers ...

A flexible energy system – the end of the beginning?

... there will be an end – the real challenge is, perhaps, to define a framework that facilitates continual evolution and encourages innovations to be brought forwards to the ultimate benefit of consumers. ...

Over 3.2 million customers move to a better deal in 2018

... high with nine in 10 consumers happy with the process according to research from the Energy Switch Guarantee, an industry initiative which provides customers with extra confidence in switching. The Guarantee ...

Smart Meter Myth-busting

... to match the scale of the challenge – and rightly so, to ensure costs to consumers are minimised and customers receive a positive experience. Nobody’s denying there have been – and remain – challenges. ...

Energy UK takes charge

...  and supply of electricity and gas for domestic and business consumers. Our membership covers over 90% of both UK power generation and the energy supply market for UK homes. We represent the diverse natur ...

Energy UK comments on BEIS's latest energy statistics

... r is transforming with low carbon sources providing the majority of electricity generation last year, bringing benefits for consumers, the economy and the environment.  Such extraordinary progress in su ...
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