The voice of the energy industry

Search for:
Search Only:
Total: 49 results found.

Energy UK comments on Bulb's energy price cap research

...  increased by well in excess of 30% in the last year. As Ofgem have indicated, if costs continue to rise then the cap will have to increase to reflect this in future.  “So we must continue to encourag ...

Switching on track to beat last year’s record

... 747 2959 This email address is being protected from spambots. You need JavaScript enabled to view it. Notes for editors To see the latest monthly switching stats, please visit Energy UK’s website. In November, Ofgem appointed Scottish Power to take on Extra ...

Consumer engagement

On 19 November, Energy UK hosted a breakfast briefing on what consumer engagement could look like in a price cap world. The panel included Anthony Pygram (Director for Conduct & Enforcement, Ofgem), Gillian ...

Over 630,000 customers make a move in October

... risen by at least 30% in the last year, with Ofgem recently signalling that the price cap is likely to increase if this trend in rising costs, which are outside of suppliers direct control, continues. ...

Energy UK responds to Ofgem's price cap announcement ...

Responding to today’s announcement by Ofgem confirming details of the forthcoming default price cap, Energy UK’s chief executive Lawrence Slade said: “The price cap will present a significant challenge ...

Energy Efficiency

...  The main programmes to deliver energy efficiency is the Energy Companies Obligation (ECO). Further information on the energy efficiency can be on the following websites: Ofgem Energy Savings ...

Switching hits new record in 2018

... of the year it is crucial that switching doesn’t suffer, with Ofgem’s own impact assessment suggesting there could be significant impact on switching levels. “Our hope is that consumers will continue ...

About NESH

...  This year has seen the Government and Ofgem joint Smart Systems and Flexibility Plan progress report, the establishment of the Electric Vehicle (EV) Energy Taskforce and the continuing debate, despite ...

About generation

... up a new working group to specifically follow this work stream and drive forward change. Finally, Ofgem have signalled that Secure and Promote will be removed with a new scheme being developed next year. ...

Switching

... switching websites should I use? All recognised switching websites should display the Confidence Code logo. Ofgem's Confidence Code is a Code of Practice which was set up to help make switching easier ...

Energy efficiency

... low income, fuel poor and vulnerable households to heat their homes. Read more information on Energy Companies Obligation on Ofgem’s website.  ...

Smart

...  work; Responding to Ofgem and BEIS consultations; Developing the Smart Meter Installation Code of Practice (SMICoP) Data Guide for Smart Meters The Data Guide for Smart Meters outline ...

Customer communications

Rules of engagement: putting customers at the heart of communications In Summer 2017, Ofgem commissioned Energy UK to undertake some work on customer communications. This was to help inform a wider ...

About retail

... disengaged customer database, Ofgem’s switching compensation proposals, the development of ECO3 and much, much more. All this activity can, however, sometimes obscure the huge number of positives we ...

What do consumers want from the future energy market?

... many consumers still on higher standard variable tariffs and not taking advantage of lower competitive rates, the Government has asked Ofgem to introduce a temporary price cap to protect them. If we no ...

Energy UK responds to Aurora Energy Research's report

... , including reducing the cost of electricity connections as is being explored in Ofgem’s charging and access review. The energy industry is fully committed to working with other sectors to support fast ...

Switching soars despite sweltering summer

... for customers, are not undone as a result of policy decisions with Ofgem’s own impact assessment suggesting falls in switching of up to 40% as a result of the proposed price cap. “We will be monitoring ...

About your bill

Energy companies want to make their bills easier to understand, and are working with the Government and Ofgem, the regulator, to constantly improve them. They are planning to use simple and consistent ...

Smart Meter Myth-busting

... contrary - according to Ofgem, switching levels are higher for people with a smart meter compared to those without.  While some functionality may be lost temporarily when a customer with first generation ...

Flexibility in the Energy System

... of BEIS and Ofgem its remit has now expanded to include leading on Energy UK inputs into the ENA Open Networks Project and the National Grid reform of Ancillary Services under SNaPS workstreams. The ...

Energy System Transformation

... and Heat Committee are taking forward in 2018 include: The EMR five-year review, including future rule changes to the Capacity Market; Ofgem’s Significant Code Review; RIIO 2 and the changing ...

Decarbonisation of Heat

... with a range of stakeholders, including the BEIS heat team, Ofgem, the CCC, NEA and others.  ...

Record numbers switching to smaller suppliers

... which went up by nearly 15% over the last year according to Ofgem, it’s a particularly good time to check you’re on the best deal and consider ones that could fix your bills for the next year and beyond. ...

Kick-Starting the Decarbonisation of Heat

... Around the Consumer, a full-day conference held in Birmingham and jointly hosted by Energy UK, BEAMA and the Energy Systems Catapult . The event also featured speakers from BEIS, Ofgem and a range of industry ...

Energy UK comments on latest Ofgem figures ...

Commenting on Ofgem’s latest retail market indicators, Lawrence Slade, chief executive of Energy UK said: “This is further evidence of a highly competitive retail energy market.  As Ofgem say, these ...

New Year switching following suit after record 2017

... non-domestic customers.  These figures do not include internal electricity switching, statistics on this from the larger suppliers and on Standard Variable Tariffs can be viewed on the Ofgem website ...

Energy switching hits record high in 2017

...  These figures do not include internal electricity switching, statistics on this from the larger suppliers and on Standard Variable Tariffs can be viewed on the Ofgem website.  ...

What does good communications look like?

... of Communications’ published in September 2017, and we are supportive of Ofgem’s vision for relying on principles based regulation rather than prescriptive rules for communications.  We believe this revised ...

Customer Communications

Rules of engagement: putting customers at the heart of communications In Summer 2017, Ofgem commissioned Energy UK to undertake some work on customer communications. This was to help inform a wider ...

Getting supplier communications right

... from suppliers were not meeting the needs of consumers, in the way that was originally intended.  That’s why Citizens Advice is supportive of Ofgem’s trials programme and the aims of the Future Retail ...
Energy UK Small