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Warm Home Discount

Under the Warm Home Discount scheme, Britain’s main energy suppliers provide over £320 million of support to over 2 million low income and vulnerable households each year.

Most customers who receive assistance under the Warm Home Discount will get a rebate on their bill, but suppliers will provide other forms of support too.

How the Warm Home Discount scheme works

Under the Warm Home Discount, customers in vulnerable situations and those on low incomes are helped in a number of different ways.

Over half of the funding across the scheme, goes directly to the oldest, poorest pensioners through a rebate worth £140 on their electricity bill. Whether or not someone is eligible is determined by Government, and depends on whether customers qualify for certain elements of pension credit.

Each supplier also offers the discount to a broader group of vulnerable and low income customers who apply for assistance.

Suppliers also continue to fund other activities to help people through benefit entitlement checks, debt relief and energy efficiency measures.

Helping to reduce fuel poverty

Providing financial assistance to those in need may help tackle fuel poverty, but more long-term solutions involve improving the energy efficiency of people’s homes. This is why suppliers also deliver the Energy Company Obligation (ECO). Find out more about ECO.



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