The voice of the energy industry

In an emergency

Make sure you know which number you need to dial for your emergency. Whether is for a gas or an electricity fault, do contact the numbers below.


If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately on 0800 111 999.

If you feel unwell, please call 999 immediately.


In the event of an electrical emergency or power cut, call 105. It’s free of charge and you will put you through to your local network operator who can give you help and advice.


Energy UK Small