The voice of the energy industry

Accessible In-Home Display for Smart Meters ready for installation

Energy UK, the trade association for the GB energy industry, the Royal National Institute of Blind People (RNIB) and geo, a leading energy technology business, have announced that energy consumers with a range of additional needs can now request an ‘Accessible In-Home Energy Display’ as part of their smart metering installation from a number of leading energy suppliers.

The geo Accessible In-Home Energy Display addresses an industry-wide need to ensure that information provided through in-home displays is accessible to everyone, allowing all customers to take full advantage of the information that smart meters can provide. 

Energy suppliers who are, or will soon, offer the Accessible In-Home display to customers include Bristol Energy, EDF Energy, E.ON Energy, npower, Octopus Energy, Pure Planet, Shell Energy and Scottish & Southern Energy (SSE). Eligible customers should contact their energy supplier to find out more.

The Accessible Display was awarded RNIB Tried and Tested Certification in April 2019 and combines several innovative features including verbalising the information displayed on the screen, tactile buttons and three separate LEDs which clearly indicate current electricity consumption. Added to this are high-contrast colour schemes and a large typeface. The device can work with both the first and second generation (SMETS1 and SMETS2) standards which enables eligible consumers with all types of smart meter to receive an Accessible In-Home Display. 

Audrey Gallacher, Director of Policy, Energy UK, said “The launch of this display follows extensive collaborative development with geo and RNIB and I am delighted that the sector is embracing this industy-led initiative and meeting the needs of customers who want smart meters and a better understanding and control of their energy use.”

John Worsfold, RNIB Implementation Manager, said: “We are delighted that this initiative has resulted in suppliers being able to support blind and partially sighted customers to experience the benefits that smart meters can offer.” 

Robert Cheesewright, director of Corporate Affairs at Smart Energy GB, said: “Smart meters allow people to keep better track of their energy use and costs and to take advantage of new, money saving tariffs. I’m delighted that so many more blind and partially sighted people will be able to make the most of these benefits.” 
More information on the geo Accessible In-Home Display can be found at 


Notes to Editors

About Energy UK
Energy UK is the trade association for the energy industry with over 100 members spanning every aspect of the energy sector – from established FTSE 100 companies right through to new, growing suppliers and generators, which now make up over half of our membership. We represent the diverse nature of the UK’s energy industry with our members delivering almost all (90%) of both the UK’s power generation and energy supply for over 27 million UK homes as well as businesses.  The energy industry invests over £13.1bn annually, delivers around £85.6bn in economic activity through its supply chain and interaction with other sectors, and supports over 764,000 jobs in every corner of the country.

About RNIB
We are the Royal National Institute of Blind People (RNIB). Every six minutes, someone in the UK begins to lose their sight. RNIB is taking a stand against exclusion, inequality and isolation to create a world without barriers where people with sight loss can lead full lives. A different world where society values blind and partially sighted people not for the disabilities they’ve overcome, but for the people they are. RNIB. See differently. Call the RNIB Helpline on 0303 123 9999 or visit 

About geo
geo was founded in Cambridge in 2006 and focuses on creating a sustainable future where every household is able to manage its overall consumption and carbon footprint without even having to think about it. This is done by providing households with visibility and control of their utility consumption through engagement, automation and the intelligent use of data.
geo make a series of products that start with connected energy displays (in the home, in the office, wherever there is a need) and go all the way up to integrated home management systems that connect all of a household’s utilities to give complete control today; and increasingly, make automated, smart decisions that optimise usage efficiency.

geo are the leading supplier of In-Home Displays (IHDs) to the UK’s Smart Metering programme, with over 6 million units deployed to UK households and the number growing all the time. geo are present in 15 countries across the globe and base all of their product and service development on the needs identified from their commitment to extensive customer insight and research. geo are winners of multiple awards, including the 2017 Queen’s Award for Enterprise: Innovation.

About Smart Energy GB
Smart Energy GB is the campaign for a smarter Britain. It’s our task to help everyone in Great Britain understand smart meters, the national rollout and how to use their new meters to be cleaner and greener with their energy use. Our national campaign is reaching households and microbusinesses in England, Scotland and Wales. For more information visit our website 

Energy UK Small