The voice of the energy industry

Spark Energy signs up to the Energy Switch Guarantee

Spark Energy has become the newest member of the Energy Switch Guarantee – an industry initiative launched in June 2016 designed to make switching simple, speed and safe for customers. The Guarantee covers now over 90 percent of the market.

A record 5.5 million customers (one in six) switched to a better deal last year potentially saving hundreds of pounds on their energy bills. Recent research from the Guarantee found that nine in 10 customers are happy with the switching process.

Tina Tietjen, Independent Chair of the Energy Switch Guarantee, said:

“It is great news to welcome Spark as the latest member of the Guarantee. With nearly 60 suppliers to choose from, the market is more competitive than ever before and the Energy Switch Guarantee provides consumers with extra reassurance that switching supplier will be simple, speedy and safe.

“I encourage everyone to takes a few minutes to find out if they are on the best energy deal for them. There are hundreds of pounds of savings to be made”

 Chris Gauld, CEO of Spark, said: “I’m delighted that we’ve joined the Energy Switch Guarantee – it’s a really valuable initiative that benefits all customers. We’ve been working to the aims of the Guarantee for a while now and it’s great to be officially signed up.

“We’re constantly looking at ways to improve customer experience and we’ve been investing significantly in new and improved platforms to achieve this. Joining the Guarantee is one more way we’re able to offer improved outcomes for our customers.”


About Spark

Spark is the only multi-utility provider in Great Britain focussed on serving the needs of home movers across the country. With over 400,000 customer accounts, Spark works with letting and estate agents, large social landlords and property managers, and is committed to delivering lower move-in prices than the big six, a range of fixed and tailored price plans and excellent customer service. With over 450 dedicated people based at our offices in the Scottish Borders, Edinburgh and Horsham we’ve been recognised as one of the FT1000 Fastest Growing Companies in Europe and one of the London Stock Exchange Group’s 1,000 Companies to Inspire Britain.

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