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Gemserv appointed as SMDA operator

Energy UK, BEAMA, Energy and Utilities Alliance and Community of Meter Asset Providers are pleased to announce the appointment of Gemserv as the Smart Metering Device Assurance Scheme Operator. Gemserv will be tasked with establishing an independent assurance scheme to encompass interoperability and interchangeability testing for smart metering equipment.

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Energy companies give millions to customers

Millions of customers will benefit from a £6 million boost to energy companies’ trust funds and chosen charities, Energy UK said today. The six largest suppliers have agreed to donate money that has been paid, but for which no energy company can be found.

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Three million customers switch electricity supplier

3.1 million customers changed electricity supplier in 2014, latest Energy UK figures reveal today. The monthly switching data also shows that 1.1 million customers moved from a large company to a small one. Chief executive, Lawrence Slade, said the numbers represented the highest annual net gain for small suppliers since Energy UK records began and more than double the number moving to small suppliers in 2013. He said that, on average, 36 per cent of switches each month were moves to a small provider.

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Energy companies launch quicker switching

Customers will now be able to switch suppliers in half the time, says Energy UK. It is now possible to change provider in 17 days, down from five weeks: three days for companies to make the switch and two weeks to protect customers’ legal cooling off rights. 

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Energy UK comments on falling customer bills

In response to the suggestion that the Government will be investigating claims energy suppliers are not passing on to customers falls in wholesale energy prices, Lawrence Slade, chief executive of Energy UK said:

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Energy UK comments on uSwitch analysis of household bills

In response to uSwitch analysis of household bills, Energy UK said:

"Savvy customers shop around to get the best gas and electricity deals. Make it your New Year’s resolution to make sure you are on the best deal - click, call and switch in 2015 to keep household bills as low as possible.  Over three million people switched last year and with more than twenty-five energy companies to choose from there are great deals to be had."

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Seasons greetings from Energy UK

The holidays are approaching, and we're reflecting on the many highlights of what has been a fascinating year for energy, Energy UK itself and its members.

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Capacity Market Auction Launched

Moves to ensure British energy customers have electricity any time they need it come a step closer with the launch of Capacity Market Auction. The Auction, run by National Grid, will incentivise investment into an adequate amount of existing and new power generation at the lowest cost to consumers. 

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Millions of customers switch in the last twelve months

3.3 million electricity customers have changed supplier in the last twelve months since Energy UK started publishing the monthly switching report. The last year has also seen around 1.3 million customers move from a large supplier to a small one. The total number of electricity switches remained consistent with the previous twelve months. However for the same period, the percentage of people moving from a large supplier to a small one doubled from 19 per cent to 41 per cent.

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