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Energy UK launches Energy Made Clear

To coincide with the Energy UK Annual Conference, Energy UK is launching Energy Made Clear, a new simple to understand website that explains the ins and outs of the energy industry.

The energy industry can sometimes be tricky to understand. Energy Made Clear gives transparent and useful information ranging from the help available with bills, methods to save energy and how to switch suppliers. At a time when energy has become the subject of a very public debate it is more important than ever to ensure that consumers are made a part of the discussion.

The energy industry is aware that sometimes things can go wrong and knows that the public need to know that there is help available if this happens.

Angela Knight, Chief Executive of Energy UK said;

“The launch of Energy Made Clear is an important step forward in the rebuilding of trust between the public and the energy industry. Many people are not aware of the help that is available to them when they get into difficulty. Energy Made Clear will make it easier to people to understand how the industry works and get the help they need if they need it.”

Please see for further information.

Energy UK responds to Environment Agency's Sustainable Business Report 2012

Following the release of the Environment Agency’s Sustainable Business Report 2012, Energy UK said:

“The power sector is subject to a very high level of environmental regulation and public scrutiny. We are therefore very pleased to see that the Sustainable Business Report 2012 shows that the sector is a consistently high performer in terms of compliance with Environmental Permits. There were no serious pollution incidents in 2012 and none of the sites are causing concern to its local community.

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Energy UK response to the FCA and Ofgem review of wholesale gas market manipulation

In response to the Financial Conduct Authority and Ofgem finding no evidence of wholesale gas market manipulation Energy UK said:

“Energy UK and its members are pleased that the FCA and Ofgem have concluded that there is no evidence of market manipulation. When this problem first arose, our members put out statements confirming they were not involved.

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Energy UK response to Which? research on consumer trust

In response to Which? research on consumer trust, Energy UK said:

"Rebuilding public trust in the market and improving customer service is incredibly important and high on each company’s agenda. Energy companies have been working hard on making energy bills clearer, making it simpler to switch between energy suppliers and reducing the number of tariffs, so people find the best deal for them.”

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Join the debate - Energy UK Annual Conference

The Energy UK Annual Conference is being held at a critical time for UK energy policy. Our one day conference – with discounted rates for members – brings together the key figures in the industry.

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Sign in – Switch On – Turn Up

The energy industry is in the spotlight like never before and issues such as domestic energy prices and news on new nuclear generation are dominating the news.

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Energy UK response to the release by DECC of Energy Company Obligation (ECO) delivery costs

Following the release from DECC earlier today Energy UK said:

“We need to be upfront and honest about the costs involved in ECO. Publishing these figures regularly is crucial so everyone can see the price they pay and what they are getting for their money. While the latest figures are in line with the initial impact assessment  - we also know it is still relatively early days and costs could go up significantly over the lifetime of the scheme as the mix of measures installed in consumers’ homes changes.

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Energy UK responds to DECC's initial agreement on Hinkley

In response to DECC's initial agreement on new nuclear power station at Hinkley, Energy UK said:

"It is good news for the UK and British customers that new nuclear is going ahead. There is a clear need to build new power stations and nuclear represents clean, reliable energy and jobs both during the build and while the plant is running.

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