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Vulnerability, mental health, and the energy sector: a guide to help identify and support consumers - October 2017

Vulnerability, mental health, and the energy sector: a guide to help identify and support consumers. The energy retail market is changing at a rapid pace and looks very different to what it did just two years ago. There are more suppliers in the market and more people switching as the market grows more competitive in response to consumer engagement. Despite this, suppliers must remain one step ahead in ensuring they’re able to address the needs of all customers. Mental health matters and any one of us, at any time, could have to face the challenges brought on by poor mental health.

Publications disclaimer

The model terms of the REGO TMA are made available to members for guidance only. Use of the model terms is at members’ risk and Energy UK will  have no liability for any loss arising from such use.

As a condition of using the REGO TMA you agree to indemnify Energy UK ( and its officers, employees and agents) from and against all claims, costs, expenses, losses, liabilities, and damages, arising from your use of the REGO TMA.

Examples of our campaigns & groups

CO Be Alarmed

Carbon Monoxide – Be Alarmed! is the national campaign aiming to reduce the number of deaths and injuries caused by carbon monoxide (CO). Since 2008, the campaign has encouraged people to fit and maintain audible carbon monoxide alarms in their homes. The campaign is supported by a wide range of charities and other organisations.

www.co-bealarmed.co.uk

Young Energy Professionals Forum

The YEP Forum provides the next generation of energy professionals with a place to network, share experiences and learn from industry experts. With over 1000 members, the Forum offers a number of events across the year including site visits to some of the UK’s major energy centres and an annual YEP Awards ceremony that recognises success and leadership across the varied disciplines which make up the energy industry.

www.energy-uk.org.uk/yep

Energy Switch Guarantee

Energy Switch Guarantee let you switch provider with confidence in a simple, speedy and safe manner. Some energy providers have signed up to the Guarantee to commit to a smooth transition from one company to another. Your new energy provider takes the responsability for the switch. Check the participating providers or download the Guarantee here.

www.energyswitchguarantee.com

Pride in Energy

Energy UK’s Pride in Energy network is a diversity forum and network for Lesbian, Gay, Bisexual and Transgender (LGBT+) members of the energy industry and their allies. The Pride in Energy network was created in response to a need for an organisation to address LGBT+ issues in the energy industry. Sign up to their mailing list to keep up to date with exciting developments.

Equality and Diversity Forum

Energy UK’s Equality and Diversity Forum is a cross-industry committee looking to share experiences from all attendees and external organisations in a bid to drive forward best practice in equality and diversity across the sector. We anticipate that the group will be attended by organisations’ HR teams, internal network leads or equality and diversity leads. Subscribe to their mailing list here.

Events & Sponsorship

The Energy UK events programme always aims to be up to date and topical, adding real value to your membership. The programme creates a space for members to meet key energy stakeholders and policy-makers, suppliers and investors.

From major set-piece events, such as our flagship Annual Conference, Annual Industry Lunch and our signature Parliamentary Reception, to more intimate and tailored events on policy issues and operational management, the various events throughout the year provide opportunities to get involved across the sector and with external organisations.

The Annual Conference sees Energy UK play host to leading representatives from government and Parliament as well as industry and consumer groups for a day of high-level speakers, thought-provoking panel discussions and networking opportunities. The day is also an excellent opportunity for suppliers to the industry to meet their clients and potential customers and develop the quality supplier relationships which keep the industry running.

Elsewhere on our regular conference agenda Energy UK runs an annual Health and Safety Conference which offers a full day of operational insight from industry leaders in the crucial area of health and safety – an issue central to everything the industry does.

Energy UK’s smaller, bespoke events take the form of breakfast briefings and industry workshops. These bring together a panel of experts with industry colleagues and stakeholders to discuss topical issues across the full range of policy issues. We work with members to develop the programme and the issues we cover. These popular events are open to all members to attend on a ‘first come, first served’ basis so early booking is advised.

Sponsorship

Energy UK represents the entire spectrum of the UK’s energy generation and supply sector and the broadest possible range of its activities. This provides an excellent base for members and partners to work together.

Sponsorship packages range from involvement in bespoke programmes to specially designed one-off events, allowing for high-level engagement and partner branding and promotion.

Environmental Performance

Greenhouse Gas (GHG) emissions

The Climate Change Act 2008 established a target for the UK to reduce its greenhouse gas (GHG) emissions by at least 80% from 1990 levels by 2050. BEIS reported that as of 2016, the energy supply sector was responsible for 25% of total GHG emissions in the UK.

While fossil fuels still represent a significant, but reducing, proportion of the UK energy mix, BEIS provisionally reported that the energy supply sector has reduced overall GHG emissions by 57%  between 1990 and 2016 and was also the largest contributor to the decrease in GHG emissions between 2015 and 2016.


This is largely a result of switching fuels from coal to gas, with coal-fired power generation having decreased by 86% between 1990 and 2016 and 62% solely from 2015-16. Renewable generation occupying a larger share of the market has also played a large role in GHG emission reductions, with renewable sources accounting for 24.5% of UK’s electricity supply mix in 2016. (Source: BEIS Statistical Release: 2016 UK Greenhouse Gas Emissions, Final Figures)

The current framework in place to tackle carbon emissions at European level includes the EU Emissions Trading System (EU ETS) which puts a steadily reducing cap on carbon dioxide (CO2) from industrial emitters and the power sector. As the EU ETS is a ‘cap and trade’ system, it has created a market price for carbon allowances which is reflected in the cost of electricity. Find out more about the EU Emissions Trading System on the European Commission’s website.

Other air emissions

The main emissions to air from power stations that give cause for concern are sulphur dioxide (SO2), nitrogen oxides (NOx) and dust (particulate matter, or PM2.5). All three are relevant to coal-fired stations, but NOx is the most significant emission from gas-fired stations. Power station emissions have been subject to European legislation since 1988. A fuel switch from coal to gas caused significant reductions in SO2 in the 1990s.

More recently, the Large Combustion Plant Directive (LCPD) (2001/80/EC) has been an effective driver in the reduction of SO2 emissions through the installation of Flue Gas Desulphurisation at coal-fired stations. Overall, SO2 emissions reduced by 97% between 2000 and 2016.

From January 2016, the LCPD was replaced by the Industrial Emissions Directive (2010/75/EU), which is expected to drive a step change in the reduction of NOx emissions.

As it stands, NOx emissions have decreased by 683% between 2000 and 2016, falling by 27% between 2012 and 2015.

Since 2000, emissions of Particulate Matter (PM) have also decreased substantially with emissions of PM10 and PM2.5 from the combustion industry decreasing by 92% and 72% respectively.

Environment Agency: Environmental outlook for the combustion sector (2016)

Power stations in England are environmentally regulated by the Environment Agency (EA) to limit their impact on the surrounding natural landscape and population. Energy UK works closely with the EA to ensure compliance and  high environmental performance. Our consistent and valuable engagement has resulted in the combustion sector achieving high compliance with its permits and a steadily reducing environmental impact. This progress and ongoing success is summarised in the EA’s Environmental outlook for the combustion sector report.

 

 

Environmental Regulation

The electricity generation sector is subject to a very high level of environmental regulation.

It is also a consistently high performer in terms of compliance with Environmental Permits, with 100% of regulated combustion sites within the Environment Agency’s ‘good performance’ compliance bands A, B and C (79% of which were in band A) in 2016

The vast majority of UK environmental regulation originates from the transposition and implementation of European Union Directives and Regulations.

 

 

 

 

 

 

Carbon Emissions

Carbon emissions

The Climate Change Act 2008 established a target for the UK to reduce its greenhouse gas (GHG) emissions by at least 80% from 1990 levels by 2050. DECC reported that as of 2013, the energy supply sector was responsible for 33% of total GHG emissions in the UK.

While the UK still relies predominantly on fossil fuels to generate its electricity, DECC reported that the energy supply sector has reduced overall GHG emissions by approximately 32% since 1990. This is largely a result of switching fuels from coal to gas and of renewable generation occupying a larger share of the market.

The current framework in place to tackle carbon emissions at European level includes the EU Emissions Trading System (EU ETS) which puts a steadily reducing cap on carbon dioxide (CO2) from industrial emitters and the power sector. As the EUETS is a ‘cap and trade’ system, it has created a market price for carbon allowances which is reflected in the cost of electricity. Find out more about the EU Emissions Trading System on the European Commission’s website.

Coming soon is the Energy UK factsheet which shows how overall GHG emissions from the energy supply sector and the carbon intensity of electricity generation have decreased between 1990 and 2013.

Other air emissions

The main emissions to air from power stations that give cause for concern are sulphur dioxide (SO2), nitrogen oxides (NOx) and dust (particulate matter, or PM2.5). All three are relevant to coal-fired stations, but NOx is the most significant emission from gas-fired stations. Power station emissions have been subject to European legislation since 1988. A fuel switch from coal to gas caused significant reductions in SO2 in the 1990s. Most recently, the Large Combustion Plant Directive (LCPD) (2001/80/EC) has driven a step change in the reduction of SO2 emissions through the installation of Flue Gas Desulphurisation at coal-fired stations. Overall, SO2 emissions reduced by approximately 90% between 1990 and 2013. From January 2016, the LCPD will be replaced by the Industrial Emissions Directive (2010/75/EU), which is expected to drive a similar step change in the reduction of NOx emissions.

Coming soon is the Energy UK factsheet that will demonstrate how far the power sector has reduced NOx and SO2 emissions between 1990 and 2013.

Terms and Conditions 2019

Delegate Registration Form - Terms & Conditions

By clicking 'checkout' and submitting this order, I agree to the terms and conditions set out by Energy UK below.

Payment

  • If invoicing is applicable (by agreement with the Energy UK accounts department) payment in full must be received within 30 days of registration. Should payment not be received by the stated deadline, your registration will be cancelled.
  • Payments must be in made in GBP, according to the instructions stated on the invoice;
  • On all invoices, VAT will be applicable at the UK rate.
  • When a Delegate requires a Purchase Order number on the invoice, the Purchase Order number must be indicated on the Registration Form.

Cancellation and delegate substitutions

Once an order has been submitted, cancellations are not able to be processed. However delegate substitutions may be made up to 7 working days before the event by contacting This email address is being protected from spambots. You need JavaScript enabled to view it. with the relevant details. Refunds will not be offered for cancellations.

Termination of the event

Energy UK accepts no liability if this event is cancelled, altered or postponed due to a fortuitous or unforeseen occurrence, including Act of God, government restrictions, war, terrorism, civil disorder, or any other emergency.

Liability

In no event shall Energy UK be liable to the Delegate for any direct, indirect, incidental, special, consequential or punitive damages, or any damages whatsoever, resulting from the execution or non-execution of this agreement.

Event changes

Energy UK reserves the right to make such changes in the time schedule or in the general plan of the Event as may be deemed by Energy UK to be in the best interests of the Event generally.

Delegate details

Energy UK will use the details supplied in this form for this event. We will hold your details on file and may occasionally contact you about future Energy UK events, which may be of interest. As part of the agreement with the main sponsor, you agree to Energy UK sharing your details with them for future contact by email or by post relating to their services.

Thank you for registering

Thank you for your interest, you have now been added to our mailing list.

Energy UK events

We offer a range of events for members and stakeholders.  Below is an overview of the variety of events we hold across the year.

RSVP - REMIT breakfast briefing 17 February - accept

Thank you for registering to attend the REMIT breakfast briefing. We are delighted that you're able to join us for the event and look forward to seeing you there.

Event: Energy UK Breakfast Briefing - What does REMIT reporting mean for your firm?
 
Details

  • Tuesday 17 February 2015, 10:00 - 12.30hrs
  • Energy UK Offices, Charles House, 5-11 Regent Street, SW1Y 4LR
  • Breakfast will be served

As we look towards the implementation of REMIT, Energy UK will hold a breakfast briefing to discuss the practicalities of reporting from both a power exchange and market participant perspective. Although we are still waiting on final guidance from ACER, this event provides an opportunity to hear from industry practitioners and advisors on how the new regime will affect companies operationally.

Timings

  • 10:00 -  Registration
  • 10:20 -  Welcome andiIntroduction
  • 10:30 -  Presentation: Ville Miettinen, Sales Manager, NordPool
  • 10:50 -  Presentation: David Trevallion, Compliance Analyst, SSE
  • 11:10 -  Panel debate:

             Gerry Hoggan, Commercial & Trading Arrangements Manager, ScottishPower

             Christian Griswold, Manager - Market Surveillance, NordPool

             David Trevallion, Compliance Analyst, SSE

             Ofgem representative (tbc)

  • 12:20 -  Conclusion
  • 12:30 -  End of event

If you have any dietary requirements or need further details, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Energy UK events

We offer a range of events for members and stakeholders.  Below is an overview of the variety of events we hold across the year.

Registration

You can register for our events as soon as they open using our registration form.

 

 

 

 

 

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