In response to uSwitch's release on energy bills, Energy UK said:
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In response to the Energy Saving Trust’s survey on customers leaving appliances on standby, Energy UK said:
In response to Ofgem's publication of 2013 consolidated segmental statements, Energy UK said:
In response to the EU approval of a new power plant at Hinkley Point, Energy UK said:
Electricity shoppers are planning for winter and more are switching to get a good deal. In September, nearly 260,000 households switched with nearly half of the total moving electricity provider choosing a small supplier.
In response to the press release from Which? on the cost of the smart meter rollout, Energy UK said:
In response to the Ombudsman Service data on complaints, Energy UK said:
Energy UK, in its response to Ofgem’s consultation on proposals for regulating non-domestic Third Party Intermediaries (TPIs), called for an Ofgem-led Code of Practice to police the Third Party Intermediary market in energy until direct relation can be put in place. The response also called for a code of practice that ensures transparency on price and commission to make sure customer advice remains unbiased. However, Energy UK also highlighted that the majority of TPIs do treat customers fairly and that regulation should not inhibit competition and choice for the customer.
In response to DECCs statement on the Warm Home Discount, Energy UK said:
In response to Citizens Advice's report on prepayments, Angela Knight said: