In response to uSwitch's release on energy bills, Energy UK said:
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In response to the Energy Saving Trust’s survey on customers leaving appliances on standby, Energy UK said:
In response to the Ombudsman Service data on complaints, Energy UK said:
In response to Ofgem's publication of 2013 consolidated segmental statements, Energy UK said:
In response to the EU approval of a new power plant at Hinkley Point, Energy UK said:
Electricity shoppers are planning for winter and more are switching to get a good deal. In September, nearly 260,000 households switched with nearly half of the total moving electricity provider choosing a small supplier.
In response to the press release from Which? on the cost of the smart meter rollout, Energy UK said:
In response to DECCs statement on the Warm Home Discount, Energy UK said:
In response to Citizens Advice's report on prepayments, Angela Knight said:
In response to Ofgem's statement on comparison sites, Energy UK said:
“Switching can be a great way for customers to save money and find the best deal to suit them. This is why the industry has been working hard to make it simpler, easier and faster to switch. Comparison sites make it easy for people to shop around and it is encouraging to see that customers have been making good use of them.
In response to Ofgem's report on complaints handling, Energy UK said;