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Energy UK response to Caroline Flint

In response to Caroline Flint's speech at the Labour Party Conference, Energy UK said:

“Proposals to focus more attention on energy efficiency for UK households could see customers benefit from warmer homes and lower bills. We have been pushing for change and these proposals represent a step in the right direction.

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Lawrence Slade addresses the Utilities and Telecoms conference 2014

Lawrence Slade, chief operating officer of Energy UK, spoke at the Utilities and Telecoms conference 2014 in Kenilworth, Warwickshire. As part of an afternoon session, Lawrence discussed energy pricing, competition, fuel poverty and transparency alongside other leading members of the industry.

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Young Energy Professionals head to Birmingham

Energy UK held the latest gathering of the Young Energy Professionals Forum at the Elgar Concert Hall in Birmingham on Thursday 18 September. The event featured a range of speakers, including Energy UK’s Alun Rees, who will debated the motion; “this house believes that trust can be rebuilt in the Energy Market”.

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Energy UK response to the Which? report on customer satisfaction

“Our members are well aware that customer service - along with attractive deals and prices - is at the heart of what their customers are looking for. This is helping drive the sustained increase in switching we are seeing in the energy sector. Energy companies know they are operating in a competitive market and are working hard to improve what they offer.

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Angela Knight speaks at the National Energy Action Annual Conference

Angela Knight, chief executive of Energy UK, will take part in the National Energy Action (NEA) Annual Conference in Scarborough. Mrs Knight will feature in a panel discussion alongside representatives of uSwitch, Ofgem and Citizens Advice to discuss the energy industry’s work to deliver a simpler, clearer and fairer energy market for vulnerable customers. Mrs Knight will emphasise that helping vulnerable customers is a key priority for the industry. This panel session will shine a light on the sector’s work to date.

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Energy UK's response to Which? Consumer Trust Survey

In response to Which?'s survey on the consumer trust in energy companies, Energy UK said:

"Which? should be directing this issue to the Competitions and Markets Authority (CMA). The CMA has been set up for this purpose so that independent expert analysis and recommendations can be made, with conclusions that people know they can trust. Green costs, welfare costs, the wires and the pipes to get the electricity and gas to homes all ends up on the bill sent out by the supplier - but are not set by them.

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Energy UK's Angela Knight announces her intention to step down

Energy UK’s chief executive Angela Knight has today announced her intention to stand down from her post at the end of the year.  Mrs Knight joined Energy UK in September 2012 and has brought together a number of organisations to create Energy UK. Mrs Knight now wishes to develop further a non-executive portfolio career.

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Electricity customers continue to shop around

Forty five per cent of switches that took place in the month of August were to small electricity suppliers with switches to small suppliers hitting 97,000. This comes at a time when smaller electricity providers are gaining a larger part of the market. Total switches remained high with 215,000 customers changing supplier.

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Energy UK statement on National Grid's Balancing Reserves tender

In response to National Grid's tender for balancing reserve services, Energy UK said:

“The decision by National Grid to tender for additional reserves of electricity generation ahead of the coming winter is a very sensible step, with a number of power stations shut down for maintenance and others considering closing or considering closing. This statement demonstrates gives clarity on how it is proposed to maintain security of electricity supply this winter and also highlights the increasing concerns that some of the necessary  conventional power stations are finding it very difficult to be economically viable in the current environment.

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