The voice of the energy industry

Energy UK welcomes new information on customers

"Energy is getting clearer and simpler to understand as the next stage of the Retail Market Review takes effect tomorrow. New tools will give customers more information and make it easier for customers to find the best deal and manage their energy use. 

"There are three new comparison tools: the Tariff Comparison Rate prompts people to look for the best deal ; the Tariff Information Label which gives key facts that are comparable on a like-for-like basis; and the Personal Projection which lets customers see how much they may pay in the future based on what they used in the past. Tariffs have already been simplified and cut to four for gas and four for electricity all of which are making energy simpler, clearer and fairer for customers.”

Notes for editors


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