The voice of the energy industry

Independent suppliers are flourishing as switching becomes easier

New switching figures show more and more people taking advantage of competition in the energy industry. There is more choice when it comes to energy supplier making it easier for customers to compare deals and find one which suits their individual needs.

Smaller, independent companies are gaining more customers month on month according to the latest statistics, compiled by Electralink. The figures show 40 per cent of customers who switched electricity supplier in January moved to an independent provider. This is up from 26 per cent of those switching in December and 20 per cent in November.

Overall switching figures remained strong in January with around 239,000 customers switching supplier.

Angela Knight said:

“Once again, the numbers of people switching are proof that the energy market is responding well and giving customers real choice when it comes to choosing an energy supplier. The energy industry is making huge changes to how it serves its customers and reforms are making choices clearer and switching both easier and quicker. It’s always worth checking you are on the deal best suited to your needs: have a look around at what is on offer. Switching is quick and easy to do and may save you money.”

Notes for editors:

  1. Information on switching to guide you through the process can be found at:
  2. Electralink provide a secure service to transfer data between the energy market participants. The company operate the Data Transfer Network (DTN) which underpins customer switching, meter interoperability and other business processes critical to a competitive energy market.

The full report on switching in January can be read here.

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