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Energy UK - It's only fair consumers should know what they're paying for

In response to DECC's report on Estimated impacts of energy and climate change policies on energy prices and bills released today, Angela Knight CBE, Chief Executive of Energy UK said:

"It is only fair that consumers should know what they are paying for when they pay their energy bill. Social and environmental levies, the regulator's decision on how much the maintenance and upgrading of the networks should be, and taxation, amounts now to 34%* of an average household dual fuel bill, according to the report DECC released today.

There are other costs included in the bill too such as the wholesale cost of energy, the company's operating costs and profit. Energy companies have been working hard to make their bills clearer and explain these varying costs to their customers. But an open and honest discussion is needed with consumers on what energy policy means for them. Energy security, investment and job creation are all needed but it will come with a price tag."

* Source: DECC report Estimated impacts of energy and climate change policies on energy prices and bills (page 8, chart 1).

Notes to Editors

Energy UK Media Office 020 7747 2941/2946 or 07983 469 764 (out of hours).


Energy UK comments on new business rules for reforming the energy market

Angela Knight CBE, Chief Executive of Energy UK comments on Ofgem's new rules for reforming the energy market for businesses

"Energy companies are committed to these business rules and have pledged to treat their customers fairly. We have been working with Ofgem, business groups and our members to ensure business customers can get the best deal from a competitive energy market and companies have made big strides in delivering improvements for their customers.

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Energy UK comments on the 2013 Budget

Commenting on today's Budget, Angela Knight CBE, Chief Executive of Energy UK said: 

"We congratulate the Chancellor for taking forward two major Carbon, Capture & Storage projects, and for the promotion of investment in shale gas exploration.

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Energy UK comments on securing future energy investment

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Clear and simple choices are here today - Energy UK

Responding to Ofgem's proposed reforms for a simpler, clearer and fairer energy market, Angela Knight CBE, chief executive of Energy UK, said:

"The energy companies have dramatically reduced the number of tariffs and pledged to help all customers move to the best deal that suits them.

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Plan the transition to keep the lights on at the right price says Energy UK

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"The regulator is highlighting an area of very real concern. On days like today around 40% of electricity is being produced by coal fired power stations that are being phased out. The UK is committed to moving to more renewable electricity production and to building new nuclear power stations to replace the old ones that are coming to the end of their life.

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Energy UK comments on tariff amendments to the Energy Bill

Responding to DECC's tariff amendments to the Energy Bill, Angela Knight CBE, Chief Executive of Energy UK, said:

"We agree with the Government's overall intention with these amendments. But we will need to look at the detail of what is proposed to make sure that there are no unintended consequences to the drafted primary legislation. It is clear that these amendments will send a strong signal to industry and the investor community about the direction that Government wishes the market to take.

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Energy UK and NEA promote Warm Homes campaign

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The UK-wide campaign aims to raise awareness of the increasing number of cold homes and highlight the benefits of helping those struggling to heat their homes.  Anyone concerned about their bills this winter is being urged to call the Home Heat Helpline, run by Energy UK, on 0800 33 66 99 to find out what help they may be eligible for.

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Energy industry underlines billing commitments

Energy UK is promoting industry's commitments to customers on back-billing, for energy used many months or years previously.

An event is being held today - attended by a range of energy suppliers, consumer groups, representatives from Government and the regulator - to communicate energy suppliers' commitments to the principles of so-called back-billing.

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MSPs support the Home Heat Helpline

The Home Heat Helpline is visiting the Scottish Parliament today to inform MSPs about help available to people across Scotland who may be struggling with their energy bills. 

The event in Holyrood will provide information about assistance offered by the Helpline - an independent telephone hotline that acts as a one-stop-shop for advice and support, particularly aimed at the elderly and people on low incomes. 

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