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Baroness McDonagh appointed Chairman of Central Delivery Body

Baroness Margaret McDonagh has been appointed as Chairman of a new organisation, the Central Delivery Body, which is to deliver consumer engagement during the smart meter roll-out.  

She will join the Board of the Body alongside representatives from energy suppliers, consumer groups and other independent interests.

Commenting on her appointment, Baroness McDonagh said:

“Smart meters can transform how people think about energy in the home. This new organisation will be key in engaging customers, informing them about their meters and allowing greater involvement with and control over their own energy consumption."

"I am delighted to have been given the opportunity to play a part in this by taking on the Chairman role and look forward to seeing the organisation grow and flourish. The real work now begins and I look forward to working with staff, the Board and other stakeholders to make the consumer engagement around the roll-out a success.”

Energy Minister, Baroness Verma, said:

“I am delighted to hear that Baroness McDonagh has been appointed as Independent Chair of the Smart Meters Central Delivery Body. This is an important role that will be crucial in securing public understanding of smart meters, and in helping people use them to better manage their energy use.

“Baroness McDonagh brings to the role a wealth of experience in leading both public and private organisations. As such, she will be well equipped to chair this important Body.

“I very much look forward to working with her in the lead up to, and during, the roll-out of smart meters across Great Britain.”

Angela Knight CBE, Chief Executive of Energy UK, said:

“The process of setting up the Central Delivery Body has been an extremely interesting one for Energy UK and we are delighted to have found someone as suitable for this role as Baroness McDonagh. We look forward to seeing the new organisation operating on its own two feet and, in time, start educating customers about the benefits of smart meters.”

Biographical note

Margaret McDonagh was elevated to the House of Lords as Baroness McDonagh in 2004.  Her previous campaigning experience will provide insight into consumer engagement which will be vital for the success of smart metering. She has been a senior organiser and has chaired multiple complex committees. She has wide commercial experience including several years as a Non-Executive Director at Standard Life Plc and TBI. Previously she was General Secretary of the Labour Party.

Note to editors

The Central Delivery Body has been set up by Energy UK after major energy suppliers were required by Government to set up a body to provide centralised consumer engagement for the roll-out of smart meters, which is to be completed by 2020. The organisation will formally come into existence on 30th June 2013.

The organisation’s aims reflect Government strategy around the roll-out of smart meters. Specifically, it will:

  • Build consumer confidence in the installation of smart meters
  • Build consumer awareness and understanding of how to use smart meters and the information obtained from them
  • Increase consumer willingness to use smart meters to reduce their energy consumption
  • Assist less well-off or otherwise vulnerable consumers to realise the benefits of smart metering and meet their other energy needs


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