Hundreds of thousands change electricity supplier
More than 211,000 households changed electricity supplier in January to find a deal that works best for them. This represents a return to the usual switching levels following the traditional increase over November and December. 26 per cent of all switches were moves to small suppliers. This is an increase of around 5 percentage points in comparison to the previous month. Small suppliers gained a net 56,000 new customers.
Lawrence Slade, chief executive of Energy UK said:
“Energy suppliers are competing over price and service and new tariffs are coming down every week. Customers can save significant amounts of money by switching so it’s great to see that more than 200,000 people changed electricity supplier in January. There are now more providers in the market than ever before offering a wide range of deals. So, if a customer has been on the same deal for a long time they should log on to a switching site or call their supplier and see how much money than can save by switching.”
Notes for editors
- The switching data is supplied by Electralink who provide a secure service to transfer data between the electricity market participants. The company operates the Data Transfer Network (DTN) which underpins customer switching, meter interoperability and other business processes critical to a competitive electricity market.
- The January 2015 Electricity Switching Report is available online.
- Information about the switching process can be found on the Energy UK website.
- The Cornwall Energy reports on competition in the energy sector can be found on the Energy UK website.
- The Ipsos MORI report on consumer experience is available on the Energy UK website.