Energy UK statement on incorrect gas meters
Following the announcement about the incorrect reading of gas metering details, Energy UK said:
“Energy UK and its members are working hard to address the issue of the incorrect recording of imperial and metric gas meters. So far, detailed analysis shows an extremely small number of accounts have been affected, so customers need not worry.
“Any customer affected will be contacted shortly by their supplier and where there has been overcharging, a refund will be issued as quickly as possible.”
Notes to editors