The voice of the energy industry

Energy UK responds to Ofgem release

Following Ofgem’s release which states suppliers have to do more to help all their customers get a better deal, Energy UK has issued a statement.

Lawrence Slade, chief executive of Energy UK said:

“Industry is committed to ensuring the market works for everyone by making it easier and simpler for people to be on the right tariff for them.

"Energy companies are working hard to engage with all of their customers, with some companies already involved in new trials.

“The industry is also actively helping vulnerable consumers, with hundreds of millions of pounds every year for those that need it most.”

Note to editors

  • The Energy Switch Guarantee means it is simple, speedy and safe to switch. Around 70 per cent of the market are signatories of the Guarantee. This includes: British Gas, Bulb Energy E.ON, EDF Energy, First Utility, Flow Energy, npower, Octopus Energy, Sainsbury’s Energy, So Energy and Tonik Energy. For more information about the Guarantee:
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