The voice of the energy industry

January switching up 31 percent on last year

Over 345,000 customers changed supplier in January, up 80,000 on last January.

The latest switching data, released by Energy UK today, reveals 345,000 customers changed supplier in January 2017, an increase of 31 percent compared to January 2016.

This continues the trend of increasing switching levels, with January figures up on the previous three years. This month, the number of customers switching from larger to small and mid-tier suppliers was over 100,000, a net gain by smaller suppliers of nearly a third (29 percent).

Lawrence Slade, chief executive of Energy UK said:

“With over 45 suppliers active in the energy market, there has never been more competition for customers so it is a good time to shop around. It is simple, safe and speedy to switch so why not take a few minutes to see you are on the best tariff for you by either checking online or simply calling your existing supplier.”


Notes to editors:

  • To see the latest monthly switching stats, please visit Energy UK’s website.
  • Around 70 per cent of the market are signatories of the Guarantee. This includes: British Gas, Bulb Energy E.ON, EDF Energy, First Utility, Flow Energy, npower, Octopus Energy, Sainsbury’s Energy, So Energy and Tonik Energy. For more information about the Guarantee:
  • The switching data is supplied by Electralink who provides a secure service to transfer data between the electricity market participants. The company operates the Data Transfer Network (DTN) which underpins customer switching, meter interoperability and other business processes critical to a competitive electricity market.
  • The data referenced in these reports is since our collection of data only.
Energy UK Small