The voice of the energy industry

Energy switching hits three million in 2017

Over three million energy customers have already switched their electricity supplier this year, according to the latest figures released today by Energy UK.
This represents a 14 per cent increase on the same point in time last year.  
385,000 customers switched their electricity provider last month – a 16 per cent increase compared to July 2016 – with one in five choosing to sign up with small and medium-sized suppliers.
Lawrence Slade, chief executive of Energy UK said:
“To see over three million customers switch this year and save themselves money is fantastic. There are now over 50 suppliers to choose from, which is driving innovation, improvements to customer service and providing an incentive to keep prices competitive as suppliers fight to keep and attract customers.
“Switching is simple to do, make sure you are on the best deal for you by finding some time to switch or speak with your supplier this summer and you could save hundreds of pounds.”
Tina Tietjen, independent chair of the Energy Switch Guarantee, said:
“Despite the myths about switching, it is simple, speedy and safe to switch and nearly 400,000 switched to a better energy deal last month.
“You only need your bill to hand to find out if you can be on a better deal and your new energy supplier will take care of everything. Energy Switch Guarantee now covers 74 per cent of the market and provides peace of mind that switching will be hassle-free and quick so make sure you look out for the logo.”
Notes to editors
  • To see the latest monthly switching stats, please visit Energy UK’s website.
  • Around 74 per cent of the market are signatories of the Guarantee. This includes: British Gas, Bulb Energy, E.ON, EDF Energy, First Utility, Flow Energy, npower, Octopus Energy, Sainsbury’s Energy, Scottish Power, So Energy and Tonik Energy. For more information about the Guarantee:
  • The switching data is supplied by Electralink who provides a secure service to transfer data between the electricity market participants. The company operates the Data Transfer Network (DTN) which underpins customer switching, meter interoperability and other business processes critical to a competitive electricity market.
  • The data referenced in these reports is since our collection of data only and is for electricity only. These figures include both domestic & non-domestic customers.
  • These figures do not include internal electricity switching, statistics on this from the larger suppliers can be viewed on the Ofgem website.
Energy UK Small