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The ‘go-to’ energy supplier for switching with confidence

Category: Energy Switch Guarantee Press Releases

Goto.energy has become the latest member of the Energy Switch Guarantee (ESG), an industry initiative launched by Energy UK in 2016, to make switching simple, speedy and safe for consumers.

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Outfox the Market and Green sign up to the Energy Switch Guarantee

Category: Energy Switch Guarantee Press Releases

Outfox the Market and Green have become the newest members of the Energy Switch Guarantee, an industry initiative – launched in 2016 by Energy UK – to ensure switching is simple, speedy and safe for consumers.

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Igloo Energy signs up to ESG

Category: Energy Switch Guarantee Press Releases

Commenting on Igloo Energy joining the Energy Switch GuaranteePamela Taylor, Independent Chair of the Energy Switch Guarantee, said:

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Energy Switch Guarantee welcomes new members

Category: Energy Switch Guarantee Press Releases

ESB Energy and Green Network Energy have joined the Energy Switch Guarantee (ESG), an industry initiative –set up by Energy UK in 2016 – to make switching simple, speedy and safe for consumers.

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Energy Switch Guarantee responds to Citizens Advice star ratings

Category: Energy Switch Guarantee Press Releases

Following Citizens Advice’s publication of its latest energy star rating table , the Energy Switch Guarantee issued the below statement.

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Nearly half of energy consumers have switched, according to new survey

Category: Energy Switch Guarantee Press Releases

New research from the Energy Switch Guarantee, published today, reveals that nearly half (48%) of those surveyed said they have switched energy supplier in the last four years – significantly higher than those who said they had switched home insurance (35%), broadband (31%), telephone provider (24%) and bank (14%).

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Switching is a ‘Breeze’ with the Energy Switch Guarantee

Category: Energy Switch Guarantee Press Releases

Breeze has become the newest member of the Energy Switch Guarantee (ESG), an industry initiative to make switching simple, speedy and safe for consumers.

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ENGIE signs up to the Energy Switch Guarantee

Category: Energy Switch Guarantee Press Releases

ENGIE has become the newest member of the Energy Switch Guarantee, an industry initiative to make switching simple, speedy and safe for consumers.

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Switching hits a new record in 2018

Category: Energy Switch Guarantee Press Releases

Following the publication of the latest electricity switching figures from Energy UK, Energy Switch Guarantee issued the statement below.

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Energy Switch Guarantee responds to Ofgem’s State of the Market report

Category: Energy Switch Guarantee Press Releases

Commenting on Ofgem’s State of the Market report, Pamela Taylor, independent chair of the Energy Switch Guarantee, said:

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Energy Switch Guarantee announces Pamela Taylor as new chair

Category: Energy Switch Guarantee Press Releases

Energy UK announced today the appointment of Pamela Taylor as the new independent chair of the Energy Switch Guarantee, a voluntary industry initiative – launched in 2016 – to ensure switching is simple, speedy and safe for customers. 

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Half a million consumers switched energy supplier in April

Category: Energy Switch Guarantee Press Releases

Following the publication of the latest electricity switching figures from Energy UK, Energy Switch Guarantee issued the statement below.

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ESG responds to Which? customer satisfaction survey

Category: Energy Switch Guarantee Press Releases

Following the publication of new switching and customer satisfaction data from Which?, Energy Switch Guarantee issued the statement below.

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Spark Energy signs up to the Energy Switch Guarantee

Category: Energy Switch Guarantee Press Releases

Spark Energy has become the newest member of the Energy Switch Guarantee – an industry initiative launched in June 2016 designed to make switching simple, speed and safe for customers. The Guarantee covers now over 90 percent of the market.

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High five million for energy switching as new companies join guarantee

Category: Energy Switch Guarantee Press Releases

Over five million customers have now switched electricity supplier in 2017 topping last year’s figure. The latest figures from Energy UK come as another three major suppliers sign up to the Energy Switch Guarantee (ESG) – which now covers over 90% of the market.

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Nation’s leading energy switchers revealed

Category: Energy Switch Guarantee Press Releases

New figures released today by the Energy Switch Guarantee reveal that Yorkshire is home to the savviest energy customers in Great Britain.

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ENSTROGA signs up to the Energy Switch Guarantee

Category: Energy Switch Guarantee Press Releases

ENSTROGA has become the fifteenth supplier to sign up to the Energy Switch Guarantee, which commits companies to providing customers with a switch that is simple, speedy and safe. 

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Customers can switch with confidence this winter – thanks to the Energy Switch Guarantee

Category: Energy Switch Guarantee Press Releases
  • Nine in ten energy switchers are happy with the process
  • Over two thirds say having the Energy Switch Guarantee (ESG) in place made them more likely to change supplier
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More consumers could find switching pure and simple

Category: Energy Switch Guarantee Press Releases

Pure Planet has become the latest supplier to sign up to the Energy Switch Guarantee which is providing greater confidence to consumers to shop around for the best energy deal.

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Energy Switch Guarantee comments on the 30% increase in electricity switching figures

Category: Energy Switch Guarantee Press Releases

Commenting on the latest Energy UK electricity switching figures, which show August switching has increased by 30% compared to last year, Tina Tietjen, Independent Chair of the Energy Switch Guarantee said:

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We bust five myths about switching energy provider

Category: Energy Switch Guarantee Press Releases

As new figures show switching is catching on, we bust five myths about switching energy provider.

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Citizens Advice publish customer service ratings

Category: Energy Switch Guarantee Press Releases

Commenting on the publication of the latest Citizens Advice customer service ratings, Tina Tietjen, independent chair of the Energy Switch Guarantee said:

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May switching up 19 percent on last year

Category: Energy Switch Guarantee Press Releases

More than 430,000 customers switched supplier last month reveals new data released by Energy UK today. This is an increase of 19 percent on last May and takes the total number of switches in 2017 to over 2.2 million. May also saw three in ten (128,180) customers switch from a large supplier to a small or mid-tier supplier.

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Increased gas switching period in May 2017

Category: Energy Switch Guarantee Press Releases

If you are switching your gas account to another supplier during May 2017 it may take longer than usual for the switch to complete.

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Over half a million switch in March

Category: Energy Switch Guarantee Press Releases

The latest switching data, published today by Energy UK, reveal over half a million customers (536,658) switched supplier in March. This is an increase of 13 percent on last March and takes switching in 2017 to over 1.3 million consumers.

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345,000 customers changed supplier in January as switching trend continues

Category: Energy Switch Guarantee Press Releases

According to the latest data published today (Wednesday 8 February) by Energy UK, the trend for switching continued in January with another year-on-year increase. Last month, 345,000 customers changed supplier, an increase of 31 percent compared to January 2016.

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Industry launches new Energy Switch Guarantee

Category: Energy Switch Guarantee Press Releases

Customers can switch energy supplier in the certainty the process will be quick, easy and hassle-free. The new Energy Switch Guarantee has been designed to allow more consumers to benefit from the deal which best suits them. It sets out ten commitments for the switching process to promote: confidence; understanding; and willingness to switch.

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