In response to Ofgem’s announcement on the price cap, Energy UK’s Director of Advocacy, Dhara Vyas, said:
“It’s a confusing time for customers, with many already worrying about paying their energy bills. Energy companies have put in place lots of additional measures to support their customers, especially those most vulnerable, as prices have continued to rise.
“The Energy Price Guarantee is protecting people from the record price cap announced today, and there is no need to contact your supplier as a result of today’s announcement.
“Energy UK and its members are working with Government and the regulator on how to ensure people get the support they need when the current Energy Price Guarantee rate ends in April 2023. We will continue to work closely with industry, Government and other business groups to ensure businesses are also well supported with rising energy bills.”
Important to note that because the EPG is in place, the Price Cap is not the average annual amount a typical house will pay. That will remain at £2,500 until March 2023, after which it will rise to £3,000 until March 2024. This is an average based on a typical home, the actual amount will vary depending on how much energy is used and payment method.
What should people do if they are worried or struggling to pay their bills?
Energy companies have put in place lots of additional measures to support their customers, especially those most vulnerable, as prices have continued to rise. If people are struggling to pay they should contact their supplier to find out what help might be available to them.
More information on supplier support here.