The voice of the energy industry

energy Covid-19

This is the Energy UK COVID-19 information hub. Here we will share our latest press statements, as well as the information, support and advice for both industry and customers – from energy efficiency tips to staying safe from carbon monoxide at home.

Energy Efficiency Advice

If you are working from home, you are probably using more energy.  Energy efficiency can help you reduce your bill – and your carbon footprint so you are helping the planet as well as your pocket.

Saving energy at home:

  • Only boil the amount of water you need each time you put the kettle on.
  • Install energy efficient light bulbs and turn off lights if you aren’t using them.
  • Ensure your heating and hot water comes on at the time you need it and isn’t wasted.
  • Turning down your thermostat even a small amount can save significant amounts.  
  • Your washing machine is one of the more expensive appliances at around 50p per one-hour wash. Wash clothes at a lower temperature to save energy and money.
  • Most electronic or electrical appliances can be switched off at the plug and don’t need to be on standby.
  • You may be able to use your time at home to do some DIY or make some minor adjustments like draught proof your doors and windows to ensure heat is not wasted.

Where can I get further information?

Be aware that suppliers’ phone lines could get busy with longer than usual waiting times – due to staff shortages and/or high volumes of customers trying to get through.

Where possible please try online options – through your supplier’s website, app, email or social media. Many of these channels will be able to help with queries, leaving phone lines free for urgent enquiries.

Please keep an eye out for any communication from your supplier.

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