Industry margins fall to five year low
In response to Ofgem's publication of 2013 consolidated segmental statements, Energy UK said:
“The energy industry’s margins have fallen to their lowest levels since the regulator started its reports in 2009, according to Ofgem’s 2013 review. The sector is committed to transparency and will work with Ofgem to make sure the public know what they are paying for in their bills. The companies’ annual statements are already audited independently and broken down to show the range of costs suppliers are subject to. Energy UK looks forward to hearing Ofgem’s further proposals to ease consumers understanding of the sector.
“It is right and proper that companies should be allowed to make a profit when they perform well since it is vital to attract investment. The industry is fully aware there are some customers who have difficulty with their bills. That is why there are many schemes, programmes and trust funds set aside to help the most vulnerable. If you are worried about you bills, pick up the phone to your supplier or call the Home Heat Helpline on 0800 33 66 99.”