Energy UK comments on the latest complaints data
Following Ofgem publishing the latest complaints results where complaints have fallen to the lowest level in three years, Energy UK has commented on the new data.
Lawrence Slade, chief executive of Energy UK said:
"Complaints falling by a third last year, to a three year low, shows the level of commitment and investment by the industry to making improvements to customer service. However there is no room for complacency and energy companies are committed to continuing to raise satisfaction and putting their customers first."