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Winter 2025/26

#BringDownBills

The UK has some of the highest energy prices in Europe. The energy industry continues to do all it can – from investing billions in more British power to directly supporting customers – but the problem of households and businesses struggling with high bills is more than the sector alone can resolve. ​

​This winter, Energy UK is calling on the Government to work with the energy sector and #BringDownBills.


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What progress is being made?

You can see how our recommendations are being carried out in an interactive #BringDownBills scorecard that follows the Government’s progress.


Energy debt is climbing

Following Russia’s invasion of Ukraine in 2022, energy bills spiked. And shortly after, energy debt began to accrue – until it reached nearly triple pre-energy-crisis levels. Debt is still increasing to this day. 

The energy regulator Ofgem defines ‘energy debt’ as money owed to an energy supplier for more than 90 days. ‘Arrears’ is a debt for which there are no repayment arrangements in place.

a graph showing that energy debt and arrears has risen dramatically since 2022. To request the data in an accessible format, please email press'energy-uk.org.uk

Energy prices explained

For more information about what makes up an energy bill, how standing charges work and more, visit our FAQs page. Can’t find what you’re looking for? Get in touch.

Put simply: it has been largely about gas, but recently, certain levies are adding costs to bills which we think could be moved elsewhere.

In Great Britain, we’re more reliant on gas than many other countries. We depend on it to heat around 85% of our homes – we also use it to generate around a quarter of our electricity. While it’s not the only source of electricity generation in the mix (in fact in 2024 wind was the biggest producer of electricity), it sets the price of electricity the majority of the time (unlike countries which use less). Gas is traded internationally, so the prices at which energy companies buy and sell it are affected by global events. Gas prices have come down from the peak of the energy crisis around 2022, but they’re still around 50% more than the pre-crisis average.

Recently, however, the energy bill is also seeing more and more costs added to it; these could include, for instance, the costs to modernise the electricity grid, or provide help for vulnerable households. While these costs are necessary, we’re urging the Government to carefully consider where each one should be added to bills, or whether it should be funded through other means, like general taxation. 

It’s likely a lot of people will still need support with their energy bills. Learn more about the extra help available for energy customers.

Energy’s impact is seen in almost every part of our daily lives. From flicking on a light switch, to keeping food fresh, to making sure Wi-Fi works, and all the way to powering the largest industries in the country. It’s essential that we have it when we need it and that it’s affordable. 

Over recent years, high prices for energy have meant that for households, more and more of them are falling into debt which has trebled in the last few years. For businesses, they face some of the highest prices for electricity anywhere in the world. This has to change.

In the long run, building as much British power as possible to stop our reliance on foreign fossil fuel markets. This is where the Government is right to focus on making this a priority. The sooner this happens, the sooner prices will start to stabilise. This will take time, however, and in the meantime the Government and industry have to work together with charities and other partners to ensure that policies can be put in place now to ensure households and businesses are supported. We have outlined our thoughts in our How to cut bills paper. 

We know energy bills are too high – for people and for businesses across our economy. The long-term solution is to build more British power which will lead to more stable energy bills, but this will take time.

In the meantime, Government and industry need to work together to #BringDownBills in the short term. We have set out a range of options for the Government to consider, to bring down energy bills in the shorter term for homes and businesses within this parliament.

In How to cut bills: A crisis we can’t afford to ignore, we set out a roadmap for achieving significant bill savings over the next five years. We’ve made 11 practical, deliverable and costed recommendations to #BringDownBills.

OptionCostSaving
Maximising flexibilityNoneAt least £115 per year for households with flexibility equipment.
Closer UK-EU cooperation on energyNoneUp to £370 million reduction in overall energy costs. Total savings for the economy are likely to be around £10 billion this Parliament.
Modernising system operationSmall investment in NESO systemsFull savings are hard to quantify. Likely billions of pounds in efficiency savings this Parliament.
Rebalancing policy levies for domestic users£1.5 billion per year (reducing from 2027 as RO & FiT taper off)Up to £400 a year to households using electric heating while guaranteeing that no households see an increase in cost.
Targeted consumer support£1.5 billion per year£400 per year for the 3.17 million households
currently in fuel poverty, closing the fuel poverty
gap completely.
Invest in energy efficiency£13.2 billion already committed in Labour Manifesto£140 per year = average saving to a household from schemes such as ECO and GBIS. A Warm Homes Plan targeted at measures such as clean heat and solar is likely to achieve
larger bill reductions.
Make the most of Contracts for Difference (CfD)NegligibleUp to £20 per year for the typical household.
Optimise network investmentNegligibleAlmost £100 per year.
Electrify non-domestic demand£1-£4 billion to be covered by hypothecated ETS/CBAM revenues and general taxationLevel of bill savings depends on the nature of the business. UK supermarkets could save up to 15% on their energy costs.
Unlock private investmentNegligible (credit guarantees)Full savings are hard to quantify. Likely to enable a
minimum reduction of £150 million in CfD costs.

MP toolkit graphic

Why are energy bills so high – and what can be done to help energy customers struggling with them?

Our support for energy bills guide was created to help MPs support constituents struggling with energy bills; it contains contact details for organisations providing advice and assistance and shares energy saving tips for minimising energy waste.


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