Responding to Ofgem’s latest price cap announcement, Energy UK Deputy Director, Daniel Portis, said:
“A significant fall in the price cap is very welcome news and much needed respite for customers who have been struggling with high energy bills for the last two years. However, this still means that bills are higher than what had previously been considered the norm so paying these will still be a challenge for millions of customers, in addition to the growing debt problem across the sector which has reached record levels. Suppliers will continue to do all they can to help customers in difficulties but there remains the need to look at providing greater targeted support so that bills are affordable for everyone while also cutting costs through making more homes energy efficient and getting more of our power from cheaper, clean domestic sources.”