Commenting on Ofgem’s announced energy price cap reduction, Energy UK Chief Executive Dhara Vyas said:
“Today’s reduction in the energy price cap is a welcome first step by the Government toward providing meaningful support for households, helping make it more affordable for people to keep their homes safe, comfortable, and warm.
“While everyone should see savings on their bills from 1 April, the effect of moving some policy costs off the gas and electricity unit price will be different. It depends on each household’s energy use, the type of building you live in, how many people live in the property, and even how the bill is paid.
“At the same time, network costs are increasing to support crucial investments in the energy system. Some of our infrastructure has not been updated since the 1960s and as we continue to electrify our economy and strengthen our energy security, it is vital that we modernise the system so that households and businesses can use power efficiently and effectively across the country.
“The fact remains that energy bills are significantly higher than pre-crisis levels, largely driven by wholesale costs that make up around 40% of the bill. Building more British power will increase our energy security and stabilise costs in the long-term by reducing our reliance on volatile fossil fuels that often set the price of our bills.”
Notes to editors
For more information on the April energy price cap, and what makes up the costs on energy bills, Energy UK previously published a slide deck outlining the key drivers of energy bill costs from 1 April: https://www.energy-uk.org.uk/publications/energy-uk-explains-energy-bills-the-autumn-budget-and-april-2026-price-cap/
Energy suppliers offer a wide range of support to customers in vulnerable circumstances, with details found on the Energy UK website: https://www.energy-uk.org.uk/customers/additional-support-for-customers/
Energy UK also tracks how energy suppliers continually improve how they identify and support vulnerable customers, over and above existing licence requirements, through the Vulnerability Commitment. The latest Good Practice Guide for the voluntary industry initiative, which includes 13 suppliers covering more than 95% of the UK domestic retail market, is available now: https://www.energy-uk.org.uk/publications/2025-vulnerability-commitment-good-practice-guide/