News in 2022
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Vulnerability Commitment Good Practice Guide published
21 Dec 2022
Energy UK has today published its 2022 Vulnerability Commitment Good Practice guide, which highlights examples of how energy suppliers are looking to supporting vulnerable customers. The Vulnerability Commitment was launched by Energy UK in 2020 as a voluntary industry initiative under which suppliers who signed up to the scheme committed to improving the support they… Read more
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Energy UK responds to joint letter on energy bill support vouchers for traditional prepayment customers
20 Dec 2022
Responding to joint letter from consumer groups on energy bill support vouchers for traditional prepayment customers, Energy UK’s Deputy Chief Executive, Dhara Vyas said: “Suppliers are doing everything possible to ensure that the vouchers are reaching customers and will make repeated attempts using the channels – such as text, email, phone or post – and… Read more
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David Laws appointed as Energy UK Chair
14 Dec 2022
Energy UK has today announced the appointment of the Rt Hon David Laws as its new Chair. David will start in the New Year, taking over from Lord John Hutton who has been in the role since 2017. David was the Liberal Democrat MP for Yeovil from 2001-2015 and is probably best known for… Read more
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Energy UK responds to Government’s plan to remove ban on onshore wind
6 Dec 2022
In response to this evening’s news that Government is potentially relaxing regulations on new onshore wind projects, Energy UK’s Deputy Director for Investment, Adam Berman said: “We strongly welcome the government’s intention to overturn the effective ban of onshore wind in England. Onshore wind is cheap, clean, and one of the quickest generation technologies to build. The… Read more
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Citizens Advice, Energy UK, PayPoint and Post Office urge people to claim energy vouchers
2 Dec 2022
Energy UK has joined forces with PayPoint, Post Office and Citizens Advice to help as many people as possible claim Government support towards their energy bills. The Government’s Energy Bill Support Scheme is a non-repayable discount which entitles all households with a domestic electricity supply to a total of £400 off their energy bills, paid… Read more
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Dhara Vyas appointed Deputy CEO of Energy UK
30 Nov 2022
Energy UK has today announced the appointment of Dhara Vyas as Deputy CEO, stepping up from her current position as Director of Advocacy. Dhara joined Energy UK in November 2021 from Citizens Advice, where she was responsible for the consumer watchdog’s work on Net Zero, decarbonisation and the future energy market. Prior to this, Dhara… Read more
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Energy UK responds to the Government’s announcement on Sizewell C
29 Nov 2022
Responding to the Government’s announcement on Sizewell C, Energy UK’s Deputy Director, Adam Berman said: “It’s fantastic news that the Government has today formally confirmed its backing for Sizewell C. “Nuclear power has a vital role to play in both bolstering our energy independence and reaching our climate change targets through the supply of dependable low carbon… Read more
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Energy UK responds to the Government’s announcement on the ECO+ scheme
28 Nov 2022
In response to the Government announcement on the ECO+ scheme, Energy UK’s Policy Manager, Louise Shooter said: “Energy UK welcomes the government’s announcement to bring forward support to help people insulate their homes and reduce their energy consumption. As well as helping people save money on bills, improving energy efficiency will help deliver long-term energy… Read more
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Energy UK responds to energy price cap announcement
24 Nov 2022
In response to Ofgem’s announcement on the price cap, Energy UK’s Director of Advocacy, Dhara Vyas, said: “It’s a confusing time for customers, with many already worrying about paying their energy bills. Energy companies have put in place lots of additional measures to support their customers, especially those most vulnerable, as prices have continued to… Read more
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Energy UK responds to Ofgem’s review on supplier support for vulnerable customers
22 Nov 2022
Responding to Ofgem’s review of how energy suppliers are helping vulnerable customers this winter and beyond, Energy UK’s Director of Advocacy, Dhara Vyas, said: “Identifying and supporting vulnerable customers is already a top priority for retail suppliers, and many go above and beyond as demonstrated in our good practice summary of our vulnerability commitment. “This includes… Read more
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Energy UK responds to the Chancellor’s Autumn Statement
17 Nov 2022
Responding to the Chancellor’s Autumn Statement, Energy UK’s Director of Advocacy, Dhara Vyas, said: Today’s Autumn Statement is a step in the right direction to support households and improve energy efficiency – but in the middle of a crisis as significant as this, Government should have gone much further to address root causes and symptoms of… Read more
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Energy UK responds to ESO’s Demand Flexibility Service
4 Nov 2022
Commenting on the launch of National Grid ESO’s demand flexibility service, Naomi Baker, Senior Policy Manager at Energy UK, said: “We believe this will be the first time that millions of households will be rewarded for helping to balance the grid on a national scale. Ahead of a difficult winter for customers, the launch of… Read more
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Consumers paying price of Government’s inaction on leaky homes, says Energy UK
31 Oct 2022
Energy UK is urging the new Government to ramp up support for the energy efficiency of buildings in the next Budget, to stop households paying more than they need to for energy and to permanently bring down bills. High energy bills have been driven by the volatile price of gas, which heats 80% of UK… Read more
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Good Energy signs up to Energy UK’s Vulnerability Commitment
26 Oct 2022
Good Energy has joined 11 other retail energy suppliers in signing up to Energy UK’s Vulnerability Commitment. The voluntary commitment was established in 2021 by Energy UK, to improve the support available for vulnerable customers. Signatories have committed to drive continuous improvement in support for customers in vulnerable circumstances based on three key principles: accessibility,… Read more
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Energy UK questions preferential treatment for oil and gas over low carbon energy
24 Oct 2022
Energy UK has criticised proposals to impose a revenue cap on low carbon generators, highlighting its threat to the investment needed to safeguard the country’s energy security, reduce its dependence on expensive gas and cut customer bills. The proposals are contained in the Energy Prices Bill, which is currently going through Parliament and will be… Read more
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Shortlisted nominees announced for this year’s Young Energy Professional’s Awards
19 Oct 2022
The Young Energy Professionals Forum (YEP Forum) has today revealed the shortlisted nominees for its annual awards, which recognises the achievements of individuals with under ten years’ experience in the sector. Judged by an expert panel, award categories include Consumer Champion, Diversity and Inclusion, Rising Star, Team of the Year and YEP of the Year.… Read more
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Energy conference looks to the future
13 Oct 2022
Energy UK hosts its annual conference today (Thursday October 13th) at One Birdcage Walk, Westminster featuring a high-powered gathering of expert speakers and panellists. This year’s theme is titled: “Beyond the crisis – towards a fairer future” and panels will be discussing the contribution that policy, tech and innovation and investment, respectively, can play towards… Read more
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Energy UK responds to the Government’s new Energy Prices Bill
12 Oct 2022
Responding to the Government’s new Energy Prices Bill, Energy UK’s Director of Advocacy, Dhara Vyas, said: “We welcome the Energy Prices Bill as it will legislate the much-needed support that the Government has announced to help alleviate some of the immediate financial pressures that millions of households and businesses are already facing as a result of… Read more
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Energy UK responds to National Grid’s Winter Outlook reports
6 Oct 2022
Responding to National Grid’s Winter Outlook reports published today, Energy UK’s Deputy Director, Charles Wood, said: “Both the National Grid Gas and Electricity System Operator’s Winter Outlooks are clear that there should be sufficient resources to ensure security of supply over the next few months – although we do note that there will continue to… Read more
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Five things people should know about energy bills before October 1st 2022
28 Sep 2022
Energy UK has highlighted five things for customers to be aware of in advance of the new price cap coming into force on Saturday (October 1st). Although the Government’s Energy Price Guarantee (EPG), announced last month, will cap bills at a much lower level than had initially been indicated – in addition to the assistance… Read more
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Energy UK responds to Ofgem’s Market Compliance Review
27 Sep 2022
Responding to Ofgem’s review of how energy suppliers help customers in payment difficulties, Energy UK’s Director of Advocacy, Dhara Vyas said: “The steep rise in energy bills over the past year has led to a big increase in the number of customers struggling to pay their bills and seeking help from their suppliers. Ofgem’s… Read more
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Last call for nominations for the Young Energy Professional Awards
23 Sep 2022
Nominations are closing soon for the Young Energy Professional (YEP) Awards, recognising up and coming talent across the energy industry. Now in its eighth year, the YEP Awards provide an opportunity to celebrate the contribution and achievements of individuals with under ten years’ experience in the energy sector. Industry experts will judge this year’s six… Read more
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Energy UK responds to the Chancellor’s statement and Growth Plan
23 Sep 2022
Responding to the Chancellor’s statement and Growth Plan announced this morning, Energy UK’s Director of Advocacy, Dhara Vyas said: “Energy UK welcomes the Chancellor’s statement and Growth Plan announced today, confirming the economic support that will help households and businesses manage their energy bills this winter. However, in order to prevent future price shocks, the country must… Read more
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Energy UK responds to the Government’s plans to help cut energy bills for businesses
21 Sep 2022
In response to the Government’s plans to help cut energy bills for businesses, Energy UK’s Director of Regulation, Dan Alchin said: “Energy UK welcomes support from Government to help business customers with energy bills this winter with the new Energy Relief Scheme announced today. Business energy suppliers will continue to work closely with Government to ensure… Read more