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UK falling behind in race for clean energy investment
20 Feb 2023
A new report from Energy UK warns that the UK risks missing out on the investment needed to fund a rapid expansion of clean, domestic power – scuppering plans to bolster the country’s energy security, meet its climate change targets, and cut costs for customers. The Government has set ambitious targets for low carbon electricity… Read more
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Energy UK’s Vulnerability Commitment welcomes two new signatories
17 Feb 2023
E.ON Next and Shell Energy have joined 12 other retail energy suppliers in signing up to the Vulnerability Commitment. The independently chaired voluntary commitment was first established in 2020 to improve the support available for vulnerable energy customers in need of additional assistance. 14 signatories have now committed to further improving the way they identify… Read more
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Energy UK responds to Government’s decision to create a new Department for Energy Security and Net Zero
7 Feb 2023
In response to the Government’s decision to create a new Department for Energy Security and Net Zero, Energy UK’s CEO, Emma Pinchbeck said: “Energy UK called for a dedicated Energy Department, because of the pivotal importance of energy for every home and every business in the country – and the UK economy – and because of… Read more
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Energy UK responds to the Business Secretary’s call to energy suppliers
4 Feb 2023
In response to the Business Secretary’s call on energy suppliers, Energy UK’s CEO, Emma Pinchbeck said: “Energy UK is deeply concerned by the behaviour towards vulnerable customers that we saw reported this week. Energy suppliers are conducting deep dives into reviewing their practices, and all the major suppliers have voluntarily halted prepayment installations under warrant… Read more
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Energy UK responds to Ofgem’s latest review on customer service standards
2 Feb 2023
Responded to Ofgem’s latest review on customer service standards, Energy UK’s CEO, Emma Pinchbeck said: “The scale of the cost of living crisis has seen average household energy bills more than double, resulting in huge challenges for customers. As things stand, the end of Energy Bill Support Scheme payments and the reduction in Energy Price Guarantee support in… Read more
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Energy UK responds to figures on supplier support
23 Jan 2023
Responding to the Government’s publication of figures on supplier support, Energy UK’s chief executive, Emma Pinchbeck said: Suppliers want their customers to get all the support available to help them pay their bills – the industry called for bill support at the start of the gas crisis and has moved quickly to help deliver… Read more
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Energy UK responds to Business Secretary letter
22 Jan 2023
Responding to today’s letter from the Business Secretary about customer support, Energy UK’s chief executive, Emma Pinchbeck said: “Suppliers have increased the support they provide to customers over the winter through millions of pounds of direct financial assistance as well as offering payment holidays, restructured payment plans and emergency credit while also partnering with charities… Read more
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Energy UK responds to new plan for smart electric vehicle charging
18 Jan 2023
In response to the Government’s announcement on EV charging plan, Policy Manager Yumann Siddiq said: ‘Energy UK welcomes the Electric Vehicle Smart Charging Action Plan, which sets out the next steps needed to seize the full potential of smart charging and ensure it is the default mode by 2025. Smart charging allows consumers to use… Read more
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Energy UK responds to the Independent Net Zero Review
13 Jan 2023
In response to the Independent Net Zero Review, Energy UK Deputy Director of Policy, Charles Wood said: “We welcome the findings of the Net Zero Review which underline in comprehensive fashion, the economic benefits, in addition to the environmental ones, that meeting Net Zero will bring – as well as making it clear quite how far… Read more
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Energy UK responds to Citizens Advice report on prepayment meters
12 Jan 2023
Responding to report from Citizens Advice on prepayment meters, Dhara Vyas, Deputy Chief Executive at Energy UK said: “Suppliers are required to have exhausted all other options before installing a prepayment meter by warrant – only after repeated unsuccessful attempts to contact the customer to discuss repayment options and checks to ensure they do not go… Read more
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Joint call for energy efficiency drive to tackle cost of living crisis
10 Jan 2023
Improving the energy efficiency of the UK’s buildings will permanently bring down energy bills for households and boost energy independence, say four leading associations. Energy UK, the Local Government Association, the Federation of Master Builders and the National Housing Federation are calling on the Government to continue to prioritise energy efficiency as a core solution… Read more
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Energy UK responds to BEIS announcement on reforms outlined for Britain’s capacity market
9 Jan 2023
In response to the Government’s announcement outlining proposals to reform Britain’s Capacity Market, Energy UK’s Deputy Director of Policy, Adam Berman said: “Reforming the capacity market is key to reaching a Net Zero power system. It’s critical to ensure that we can incentivise new forms of flexible low carbon generation. Phasing out unabated gas is absolutely… Read more
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Vulnerability Commitment Good Practice Guide published
21 Dec 2022
Energy UK has today published its 2022 Vulnerability Commitment Good Practice guide, which highlights examples of how energy suppliers are looking to supporting vulnerable customers. The Vulnerability Commitment was launched by Energy UK in 2020 as a voluntary industry initiative under which suppliers who signed up to the scheme committed to improving the support they… Read more
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Energy UK responds to joint letter on energy bill support vouchers for traditional prepayment customers
20 Dec 2022
Responding to joint letter from consumer groups on energy bill support vouchers for traditional prepayment customers, Energy UK’s Deputy Chief Executive, Dhara Vyas said: “Suppliers are doing everything possible to ensure that the vouchers are reaching customers and will make repeated attempts using the channels – such as text, email, phone or post – and… Read more
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David Laws appointed as Energy UK Chair
14 Dec 2022
Energy UK has today announced the appointment of the Rt Hon David Laws as its new Chair. David will start in the New Year, taking over from Lord John Hutton who has been in the role since 2017. David was the Liberal Democrat MP for Yeovil from 2001-2015 and is probably best known for… Read more
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Energy UK responds to Government’s plan to remove ban on onshore wind
6 Dec 2022
In response to this evening’s news that Government is potentially relaxing regulations on new onshore wind projects, Energy UK’s Deputy Director for Investment, Adam Berman said: “We strongly welcome the government’s intention to overturn the effective ban of onshore wind in England. Onshore wind is cheap, clean, and one of the quickest generation technologies to build. The… Read more
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Citizens Advice, Energy UK, PayPoint and Post Office urge people to claim energy vouchers
2 Dec 2022
Energy UK has joined forces with PayPoint, Post Office and Citizens Advice to help as many people as possible claim Government support towards their energy bills. The Government’s Energy Bill Support Scheme is a non-repayable discount which entitles all households with a domestic electricity supply to a total of £400 off their energy bills, paid… Read more
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Dhara Vyas appointed Deputy CEO of Energy UK
30 Nov 2022
Energy UK has today announced the appointment of Dhara Vyas as Deputy CEO, stepping up from her current position as Director of Advocacy. Dhara joined Energy UK in November 2021 from Citizens Advice, where she was responsible for the consumer watchdog’s work on Net Zero, decarbonisation and the future energy market. Prior to this, Dhara… Read more
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Energy UK responds to the Government’s announcement on Sizewell C
29 Nov 2022
Responding to the Government’s announcement on Sizewell C, Energy UK’s Deputy Director, Adam Berman said: “It’s fantastic news that the Government has today formally confirmed its backing for Sizewell C. “Nuclear power has a vital role to play in both bolstering our energy independence and reaching our climate change targets through the supply of dependable low carbon… Read more
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Energy UK responds to the Government’s announcement on the ECO+ scheme
28 Nov 2022
In response to the Government announcement on the ECO+ scheme, Energy UK’s Policy Manager, Louise Shooter said: “Energy UK welcomes the government’s announcement to bring forward support to help people insulate their homes and reduce their energy consumption. As well as helping people save money on bills, improving energy efficiency will help deliver long-term energy… Read more
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Energy UK responds to energy price cap announcement
24 Nov 2022
In response to Ofgem’s announcement on the price cap, Energy UK’s Director of Advocacy, Dhara Vyas, said: “It’s a confusing time for customers, with many already worrying about paying their energy bills. Energy companies have put in place lots of additional measures to support their customers, especially those most vulnerable, as prices have continued to… Read more
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Energy UK responds to Ofgem’s review on supplier support for vulnerable customers
22 Nov 2022
Responding to Ofgem’s review of how energy suppliers are helping vulnerable customers this winter and beyond, Energy UK’s Director of Advocacy, Dhara Vyas, said: “Identifying and supporting vulnerable customers is already a top priority for retail suppliers, and many go above and beyond as demonstrated in our good practice summary of our vulnerability commitment. “This includes… Read more
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Energy UK responds to the Chancellor’s Autumn Statement
17 Nov 2022
Responding to the Chancellor’s Autumn Statement, Energy UK’s Director of Advocacy, Dhara Vyas, said: Today’s Autumn Statement is a step in the right direction to support households and improve energy efficiency – but in the middle of a crisis as significant as this, Government should have gone much further to address root causes and symptoms of… Read more
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Energy UK responds to ESO’s Demand Flexibility Service
4 Nov 2022
Commenting on the launch of National Grid ESO’s demand flexibility service, Naomi Baker, Senior Policy Manager at Energy UK, said: “We believe this will be the first time that millions of households will be rewarded for helping to balance the grid on a national scale. Ahead of a difficult winter for customers, the launch of… Read more